Closing thoughts

My overall impression of Xincom's first product was more positive than I'd expected. But it's not clear to me whether it has enough real advantages to justify a 3X price premium over Hawking's FR24, which performs many of the same functions, has had a year to shake out its bugs, and comes from a larger, more established company.

The 402 seems like a decent product, and Xincom has a lifetime limited warranty on manufacturer defects, free lifetime tech support, 90 day return policy (with no physical defects), and even an introductory deal that bundles in a free game. However, all that may not be enough to entice buyers to try an unproven newcomer in a very competitive market.