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Email Outage at White House a Mystery

12:40 - Friday 30 January 2009 by Jane McEntegart
Source: Tom's Hardware UK – Keywords: white, house, email, outage, obama Category : Miscellaneous

The Washington Post reports that the White House this week saw a mysterious "server outage" that shut down all incoming and outgoing e-mail for more than eight hours.

Last week a ton of publications (this one included) reported that when the Obama administration entered the White House, they were stuck with technology that was a little behind the times.

For the last two years, MacBooks, Twitter and BlackBerry devices have been at the heart of Team Obama, however when the new staff moved in, even the phones were offline. Wi-Fi was nowhere in sight for security reasons, and according to Gizmodo, even the iTunes Store was blocked. Given that the staff had only just arrived in the White House, we expected the chaos would subside and the staffers would get whatever technology they needed to get their jobs done.

However, chaos was back on the cards when none of the staff were able to send or receive email for an entire day. The use of email in the White House has been heavily debated. For security reasons, many think that email should, for the most part be avoided. Helping to strengthen that sentiment was the server outage disabling email -- troubling, especially since the White House staff didn’t seem to know what caused the problem in the first place.

"We still don't know," the help-line guy said, according to the Washington Post. He added that two e-mail servers had been rebooted but that two others remained out of action, with no immediate explanation. He then put the caller on hold and when he came back on the line said he was no longer allowed to discuss the issue.

What do you think of emailing within the White House, yay or nay? Let us know in the comments below.


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Anonymous 31/01/2009 09:04
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wow for the man that running the USA, you would think that the white house would have up to-date technology and it would 100% safe and secure for there daily use. i could not stop laughing when i read this.

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