Error: No Control Panel, Printer AWOL

12:22 - Monday 25 June 2007 by Bert Töpelt
Source: Tom's Hardware – Keywords: wd, raptor, nvidia, g80, dont, play, nice, with, vista

Error: No Control Panel, Printer AWOL

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We observed the following errors in this context:

The control panel is no longer accessible. The window pops up for a split second and then vanishes again immediately.

There is no reaction either after clicking on the Computer properties.

Clicking on the menu entry Personalize yields no reaction either.

Upon further analysis, we determined that the individual entries of the Control Panel could be opened through their direct links (*.cpl) and would then work without a hitch. Our conclusion: The problem must be caused by something much deeper in the system, and the unresponsive menu entries are simply a trigger.

Pinpointing the Problem

In order to get to the bottom of this (previously unrecorded) error, we began to swap out the hardware in our test system, component for component. In the end, we replaced practically every piece of hardware that could conceivably be replaced: the graphics card, system memory, processor, power supply, and even the sound card - but all to no avail. The problem persisted. Next we experimented with various motherboards which had different chipsets, reinstalling the system each time. Even the installation of every available update in Microsoft's Knowledge Base didn't yield a solution.


Talkback

interleaf2 13/07/2007 08:30
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interleaf2
Hi Bert

I really appreciate the trouble you went to over this problem.

I have 4 x Raptor 150GB and 2 x EVGA 8800GTS working fine under XP. But under Vista 32 I get the sysmptoms you describe. I wondered if you discovered any of the following

1. Is the problem only when Vista is installed on a Raptor 150GB drive, or will it occur when any Raptor 150GB drive is present in the system even if only used for data storage?

2. Does the problem still occur with NCQ disabled?

3. Does the problem still occur on Vista 64 bit?

4. Does the fix work in all cases? It doesn't seem to install on my system. I get no response message after I type the command to start the service.

Thanks, Mike
interleaf2 13/07/2007 06:39
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interleaf2
Hi Bert

I believe I have the debug system service installed, but it won't start automatically or manually.

When I try to start THGDEBEGSVC it get the error message "Unable to start - access denied"

Any idea how I can get round this?

Thanks,
Mike
Zorg 06/09/2007 08:21
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Zorg
We encountered the problem on both the ATI and the AMD platforms.

Don't you mean Intel and AMD platforms?
kentuckyranger 22/01/2008 02:04
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kentuckyranger
I have 3 Raptor 150's in my Rig with the nVidia 680i M/B, 2 8800 Ultra's, Vista 64bit and it's been interesting to say the least.

After exaustive troubleshooting and Headaches I found 2 issues to be the culprit and niether have to do with bad hardware nor issues with Vista.

The first has to do with BIOS settings. In nVidia's BIOS there's a selection under H/D's called memory Blocking. It's supposed to help up transfer rates but really causes problems with the Raptor H/D's.
I had to disable this feture to get the Raptors to work at all.
The second was so simple it was my last effort before RMA and it worked.
The SATA Cables that come with the M/B don't support the faster Data transfer rates and cause a Bottleneck within the Cable itself.
Replacing the Cable with the one that came with the Raptor solved the issues completely.
I know it sounds odd but after doing this my system has run flawlessly for the last 3 Months.
kentuckyranger 22/01/2008 02:12
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kentuckyranger
P.S. I noticed in your article Pics you're using the stock Cables as well. I know it sounds stupid but try swapping them out for higher quality Cables or the ugly Blue ones that come with the Raptor H/D's.

Like I said before it was the last thing I did before RMA and I've been through all the stuff you did as well as a few more tricks I tried and nothing would work.
I even did the SATA Plug swap and as you stated, it works for a little while but then the problem comes back within a few Days to Weeks.

It's not the manufacturers fault, they supply SATA Cables that if used with a regular 7200rpm H/D work great. The problem is that the Raptor H/D's run data rates way faster and the Cables that come with M/B's can't handle it.
kentuckyranger 22/01/2008 02:28
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kentuckyranger
P.P.S. The only reason I can think this would make a diference would be a phenomenon called cross talk.
eirik92 21/02/2008 02:16
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eirik92
Hi. Kentuckyranger i got XFX nforce 680iSLI XFX geforce8800 512mb , 15gb raptor X ,western digital 500gb harddisks and windows vista 64bit. andi got some problems here, when i play or whatever my computer freezes and a purple screens get up and i have too restart with the power button i really need help! plz answer me or anyone else that see this post.

Best Regards Eirik.

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