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News

Windows 98, Me support to end in July
Wednesday 12 April 2006 – 12:21
Microsoft has officially begun requesting that users running Windows 98, 98 SE and Millennium Edition (Me) upgrade their operating system as soon as possible.
Microsoft Windows and Office support calls to get pricier
Tuesday 6 February 2007 – 03:21
Microsoft is raising technical support call rates for its Vista operating system and Office suite. Despite claims of a streamlined interface and less bugs, the company wants prices to be in line with industry standards and has bumped up OS support calls for Vista and Windows XP from $39 to $59 per incident. Office XP and 2007 prices will go from $35 to $49.
Update: Microsoft to support Windows XP Home, MCE until April 2014
Wednesday 24 January 2007 – 07:11
With the launch of Windows Vista being less than one week away, Microsoft today announced the extended support timeframe for Windows XP Home and XP Media Center Edition.
Warner to support HD DVD until the end of May
Thursday 21 February 2008 – 10:50 in Business
Ironically, Warner Bros now has one of the strongest HD DVD line-ups over the next few months, despite the fact that it has already announced an upcoming exclusive switch to Blu-ray.
iPhone to support third-party Web 2.0 applications
Tuesday 12 June 2007 – 11:38
Apple has taken first steps to create a developer community around its upcoming iPhone platform...

Articles & reviews

Who Designed This Crap? Tech Support, Need I Say More?*
Friday 14 July 2006 – 04:38
Tech support has a well deserved negative reputation. Read about a bad and a good tech support experience and then send in your own experiences.
Reader Feedback on Tech Support Woes*
Saturday 20 May 2006 – 10:00
After Aaron McKenna recounted his poor experience of Dell technical support we received a flood of emails from disillusioned consumers. Some frustrating stories were told, some ironic. Not many told tales of receiving value for their money.
Athlon64 Boards Found Lagging in Memory Support*
Monday 12 January 2004 – 06:00
We put all of our previously-tested Athlon64 mobos, in addition to new boards from Abit and Soyo, to memory-performance tests to see how they accomodated different memory modules from Corsair, Infineon and TakeMS. The results were nothing to write home about.
New Firefox update adds security, Vista support*
Friday 1 June 2007 – 01:34
Mozilla released its third update to Firefox 2.0 this week. ...
Blu-ray support a last minute switch, Microsoft says*
Wednesday 28 September 2005 – 04:33
In an exclusive interview with Tom's Hardware Guide, one of Microsoft's lead representatives on the DVD Forum Steering Committee said that decisions regarding whether his company and Intel would back and promote HD DVD as a high-definition video disc standard, were determined only within the last few days. Prior to some critical recent developments and announcements, both companies - which had proclaimed neutrality - may have been ready to back Blu-ray.