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O2 UK Suffers Network Outage

By - Source: O2 | B 4 comments

O2 UK has confirmed some users are having issues using their phones.

UK wireless carrier has confirmed that it suffered a network outage on Thursday. O2 customers began experiencing issues on Thursday morning. At 8 p.m., the company said it was still working on a fix for the remaining affected customers, but the company has yet to detail what caused the outage or how widespread the issue is. The company's website simply states that some customers are experiencing difficulty using their mobile phone. Pocket-Lint reports that some customers are having issues with data while others have bigger problems. 

O2 suffered a major outage in the summer of 2012, and again in October of that same year. The latter incident left millions of customers without service, though O2 did not offer compensation to users affected by the outage (previous outages have seen the company offer customers discounts on their subscription) Not too long after the October outage, O2 promised to spent £10 million on network stability. 

Hopefully O2 will offer some explanation as to what went wrong on Thursday. Stay tuned. We'll keep you posted.

Follow Jane McEntegart @JaneMcEntegart. Follow us @tomshardware, on Facebook and on Google+.

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  • 0 Hide
    doive1231 , 4 October 2013 08:45
    O2 is the company that increases its prices just after you sign a contract with them due to "improvements". Looks like they're not working just now.
  • 0 Hide
    doive1231 , 4 October 2013 08:45
    O2 is the company that increases its prices just after you sign a contract with them due to "improvements". Looks like they're not working just now.
  • 0 Hide
    CrArC , 4 October 2013 12:00
    Wish they would build more antennae around my area so I can get service (Tesco mobile, so O2 network). It's like the friggin' Bermuda Triangle around here unless you're on 3.
  • Display all 4 comments.
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    jonathanmlang , 5 October 2013 13:04
    Off for 27 hours for me! 12pm thurs to 15pm fri and still only 1g