Microsoft: Black Screen of Death Not Our Fault
It wasn't us, said Microsoft.
Last month, reports from security vendors claim that Microsoft's latest round of patches was causing software problems that lead to the "Black Screen of Death."
Apparently, patches that affect Windows 7, Vista and XP made changes to the Access Control List that have caused installed applications to cough up the Black Screen of Death.
Security firm Prevx believed that Microsoft's patches for Windows 7, Vista and XP made changes to the Access Control List that have caused installed applications to cough up the Black Screen of Death. Prevx offered users a free patch that supposedly fixed things.
Microsoft, however, held back to investigate the supposed problem and now says that whatever is causing the Black Screen of Death isn't its fault.
"We’ve investigated these reports and found that our November Security Updates are not making changes to the system that these reports say are responsible for these issues," Microsoft wrote on it Security Response Center blog.
Reports claimed that Microsoft's updates security updates made permission changes in the registry to the value for the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell key.
Microsoft responded, "We’ve conducted a comprehensive review of the November Security Updates, the Windows Malicious Software Removal Tool, and the non-security updates we released through Windows Update in November. That investigation has shown that none of these updates make any changes to the permissions in the registry. Thus, we don’t believe the updates are related to the 'black screen' behavior described in these reports."
Microsoft added that its worldwide Customer Service and Support organization is not seeing "black screen" behavior as a broad customer issue, but does know that such behavior is associated with some malware families such as Daonol.
Have you been hit by the Black Screen of Death? If so, was it malware and were you able to get rid of it?
Follow us on Twitter for more tech news, reviews, and exclusive updates!
- USB Server Adds Devices to Your LAN
- Asus Netbook Goes Multi-Touch
- Deals: Post Black Friday, Cyber Monday Edition
- Microsoft Finally Pushing IE6 Users to Upgrade
- Microsoft 'Investigating' Black Screen of Death
- Nokia Sues Samsung Over LCD Price Fixing
- Apple Trademarks 'TabletMac' -- Is it a Sign?
- ViewSonic Making Smartphone That Runs Win XP
- Torrent Site Mininova Removes Pirated Materials
- Report: Acer Launching Chrome OS Netbook
- Microsoft to Focus on Windows 8 Starting July '10
- Midweek Deals: Laptops, Monitors, HDTVs, Etc.
- Intel Demos Single Chip with 48 Cores
- Dirt 2 PC Demo Brings DirectX 11 Graphics
- Official: Comcast to Acquire 51% Stake in NBC
- Man Admits to Copying DVDs, Nothing Happens
- Report: Apple Tablet to be "Shockingly" Cheap
- I'm Not a PC: John Hodgman Hearts Apple







6 machines, different software, all Windows 7.
All updated as they should be.
No black screens?
I've had all the latest Microsoft updates on my PC for a while, no issues here.
There's a new issue emerging. I've put Windows 7 Professional on and myself and many others are now having problems since the latest updates in making it boot without the Windows disc still in the machine.Without the disc present, you get the message no BootMgr even though Windows 7 doesn't seem to use boot manager. I even security wiped my drive to ensure there were no traces of previous OS's left and its still doing it. HD video link here (last post): http://social.technet.microsoft.co [...] 7e50d439fb Only seems to affect Professional version so far.
I love the way the last poster screams to high heaven that Microsoft isn't listening! Maybe two people don't warrant an INSTANT response
"AS MICROSOFT DON'T SEEM TO BE ACKNOWLEDGING A PROBLEM I'VE UPLOADED A HIGH DEFINITION VIDEO TO YOUTUBE TO DEMONSTRATE IT."
Is this just two people, more than two?
Its more than two if you search around the web but who cares!
If you spent £150 on a new OS you'd expect to be able to get it load without the disc in the drive wouldn't you?
Yes, you would, but I'm sure that MS will find a fix and get it out there as soon as possible.
There will always be problems with new operating system releases and it was the same with 95, 98, 98SE, ME, 2000, XP, Vista and now 7. The shear AMOUNT of pc configurations is mind blowing so i still think that MS is doing a good job.
4 win 7 machines here - 2 pro 2 home - and zero problems.
It's probably a 3rd party application that a subset of all users have installed that's made proprietary changes to 'Microsoft's Boot Manager.
Kinda reminds me of OS/2.
I'd like to see optional Boot Loader encryption for those people who only want to run one Operating System per disk. Which is over 95% of consumers.
It also prevents malware (and 3rd party apps) from making changes which would permit things like key-loggers, and the like to get into the machine.
Since it's optional the EU and it's 'crazy' market can't **** it up.
BitLocker isn't 'good enough' yet, not if something can get in and snoop my data using calls that decrypt it, with an active Internet connection.