Those who pre-ordered the Red Hot Chili Peppers’ new album through a joint promotion between iTunes and Ticketmaster should have received an e-mail with a concert ticket presale code Monday. But for some, that e-mail never came.
In the iTunes Music Store, Apple said those who pre-ordered the album "Stadium Arcadium" were to receive special videos along with a presale code which would allow them to buy concert tickets a full four days ahead of the general public.
However, it became clear on Apple’s support forums that the e-mails were not arriving by Monday evening. By the end of the day many had not received the code, or received a blank e-mail from iTunes with no message body.
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