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Apple Changes Tune, Will Accept Cash for iPad

by - source: Tom's Hardware UK

She gets to keep her cash, though, as Apple hooked her up with a free one.

Earlier this week we brought to you the story of Diane Campbell, a disabled woman who saved up $600 in cash to buy an iPad. Sadly, she was turned away from the Palo Alto Apple Store when store staff told her that her cash was no good there. At the time, there was a policy in place that required those who wish to purchase an iPad or iPhone to do so with credit or debit cards.

Now that has all changed, after Diane Campbell had her story told by a local ABC TV station. Her story was told by other media and eventually reached Apple. Be it from the genuine story of Ms. Campbell or the bad press from the refusal of cash, Apple has changed it corporate policy in response.

"About a month ago, we said we'd like you to use a credit card when you buy your iPad, and that was the best way we could think of to make sure that people only bought two per individual," said Apple Sr. Vice President Ron Johnson to ABC's 7 On Your Side. "And then it came to our attention that Diane [Campbell], through your story, was very interested in buying an iPad with cash, and we made a decision today to change that."

For Ms. Campbell's troubles, Apple gave her a free iPad.

"We heard about this, you know... we all would love people like Diane [Campbell] to get an iPad, so I called her up and she was very excited and we're actually on our way to deliver an iPad to her house," said Johnson.

Check out the full story with a video clip at ABC KGO TV.

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potatolord 21/05/2010 14:34
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Is this site Tom's Hardware or Steve Jobs' Hardware?

Another non-story promoting Apple products.

Skid 21/05/2010 15:15
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Hardly promoting when they are reporting that Apple turned away a paying disabled customer because they wanted to pay with cash, the prefered method for most retailers. Now they just look like their backtracking because they have egg on their face.

kelewan 21/05/2010 15:20
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Well played Apple.

ksampanna 21/05/2010 16:03
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Now we know how to get a recently released Apple product for free.

Clintonio 21/05/2010 16:06
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kelewan :
Well played Apple.


Typical Apple fan;

- Apple does something bad, fan is silent
- Apple fixes it, "YAY APPLE GO YOU, YOU'RE SO COOL FOR REINVENTING THE WHEEL"
- People point this out, fan is silent or defencive
- Everyone laughs and sighs.

kelewan 21/05/2010 16:12
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Nah, I'm not an Apple fan. I like it when the customer wins though, and Apple did the clever thing by sending her a free iPad. Maybe I should have said

"Well played Apple PR Division"

flaminggerbil 21/05/2010 16:18
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Oh wow. Nicely exploited, Apple.

Trust them to take advantage of a situation to gain massive publicity, not that other companies wouldnt be willing to do something similar but Apple are the masters of exploitation.

gemmakaru 21/05/2010 17:02
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She still won't be able to watch youtube though. no flash?

kelewan 21/05/2010 17:04
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Doesn't the iPhone come with a youtube app preinstalled?

djcoolmasterx 21/05/2010 17:17
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kelewan :
Doesn't the iPhone come with a youtube app preinstalled?



No but it comes with the smug elitist git app.

gemmakaru 21/05/2010 18:26
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kelewan :
Doesn't the iPhone come with a youtube app preinstalled?


I didn't know that, does this cope with other similar sites?

Anonymous 21/05/2010 18:49
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urgh, there was no need to mention that she was 'handicapped' unless it's meant to help gain our sympathy for her. Truth is, a lot of people got refused to buy an iPad with cash. With the only difference that this person is handicapped does it sound good as a news worthy story... along with 'saved $600 only to be turned down'... again worded to gain sympathy.

Apple did the right thing but only because the media and public had falled for the whole 'disabled woman = powerless but loveable. Apple = Powerful and evil/easy to hate.'

punny_g 21/05/2010 18:57
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Here today.... it'll be gone tomorrow!! just like the recent iphones stories, i bet jobsey bwoy will set the feds to practise on her for when the iPHONE 5G goes missing, some time soon i bet...

Anonymous 24/05/2010 05:07
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I invented the iPad
It is meant to be similar to the iPhone and iPod Touch.
If You have any questions about it contact me by
email tvrtkorajcevic@gmail.com

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