HP Sold Faulty Laptops, Claims China

Well that's very true.. 4 of my mates laptops-made by HP/ HP Compaq, all gone inside the bin..the main reason was chipset failures..poorly designed..buck up HP!

I rebuild PC's and laptops everyday, I curse when a client brings me an HP. 1. There are ussually multiple things things wrong with it. 2. The Recovery portion of the hard disk fails to recover the system. 3. They did not supply a recovery CD/DVD. 4. The website neglected to have drivers posted on the website for the model. 5. When you call support to ask why they dont support thier product they simply dont care. I get asked daily "What laptop should I buy?" I tell them 1st and last "NOT AN HP" Some do anyway and they always land up going TU and saying "I know you told me not to buy the HP!" HP are you listening?

Weren't HP doing a nasty thing of releasing bios patches that ran the graphics card fans at higher speeds to make the gpus fail outside of warranty. Of course if you prove that then they have to give a refund or face legal action.

where's the youtube link?

These are not the only HP laptops affected. My tx1020us had the same issue. There is a huge gap between the heatsink and the GPU. HP's solution was to fill this .35" gap with thermal foam. This eventually leads to the GPU failing. Yes, they offered a bios upgrade for multiple laptops that ran the fan 100% of the time to try to minimize this failure. Check out the website www.hplies.com and see how many people have this issue.

HP really sucked in the last few years. I have a 2 year old Laptop and it does not recognize my DVD drive (which works) and a dew weeks ago my sound card disappeared. Now I have no sound and no DVD. Oh and one USB plug does not recognize anything. + a dead pixel since I bought it.

And the printer I bought from them isn't any better, had to buy a new cartridge b/c the one they gave me was not working.

I thank HP for playing to Chinese clients a good game
Let them also feel the pain and learn what others feel when they also
produce and sell substandard goods especially electronics and distribute them worldwide!They are given patents but they spoil the deals...
Thanks goes to HP,but also next time consider quality.

I'm from Argentina, I had the awful idea of buying a HP Pavillion DV 9000, The bad quality of this piece of crap can not be described using words, It has four differents faults all of them due to bad design, finally I had to dissasemmble it and sold the parts for spares to recover some money (in Argentina we can not afford to destroy this kind of things) I will never buy a HP product again, and I will try to discourage all my friends and acquaintances of buying products HP, they sell crap, that's the reason the company recover from it's critical situation years ago, we paid the bill.

The items of concern belong to the over ?? million laptops sold by HP/Compaq since 2004. The problem was created when HP added a configuration setting in the BIOS which, at best guess, was an attempt to prolong the life of the processor cooling fan. In systems designed with the hard drive (HDD) next to the Pentium (P4)processor this resulted in the catastrophic failure of the HDDs in these models. Although HP was aware of the problem, nothing was ever done

The setting in the BIOS is FAN ALWAYS ON WHILE ON AC POWER >DISABLE. Disable is the default setting on all laptops sold since 2004. As stated previously, this setting is responsible for the HDD crashes. If HP had changed the default setting to ENABLE or, better yet, never added such BIOS setting, these types of crashes would not have occurred.

Specifications from the HDD manufacturers indicate an acceptable continuous operating temperature range of 41-131ºF, while P4s easily operate at 170ºF.
To check , an EXTECH 39240 electronic thermometer/probe was slipped into the HDD bay along the side of the hard drive nearest the processor. I booted up the laptop, logged in, and ran virus scans back-to-back-to-back under both the Disable and the Enable profiles.
-ENABLE profile: The continuous and highest thermal readings recorded while the system was running under the was under the limit set by the HDD manufacturers.
-Under the Disable profile, which is the sold-as default profile, the system continuously operated at a temperature well above the HDD thermal limit set by the manufacturers.

Why the setting? Actual cost of the fan, the weakest internal component in a laptop, is minimal. It does require at least an hour labor by an HP technician. However, the HDD is a third-party component. H.P. still receives and processes the failed HDDs. However, all costs incurred are now the responsibility of the third-party HDD manufacturer who has provided a seemingly faulty device.
Manufacturing HDDs is just a single division for each of the three HDD providers. In fact, Toshiba, Fujitsu, and Hitachi all have divisions that manufacture laptops in direct competition with the HP laptops discussed in this paper. Consider the negative marketing generated when a failed HDD, clearly identified with the manufacturers’ label, is unplugged from a HP laptop by the user.
These HDD crashes all exhibit a sequence of degradation that’s unique to this type of crash, making them easily identifiable. A very simple, and FREE, method of saving the user’s data was identified… IF the hard drive crash was caught early enough. Early detection is critical, as this is a progressive failure and guaranteed to crash.
There is little doubt H.P. became aware of this problem in 2004. H.P. decides not to inform their affected customers or take responsible action of any kind. If you read through all shipped or online documents for the laptops not one mention of the Fan Always on while on AC Power setting is mentioned anywhere. In fact, H.P. took steps to hide the situation from their customers by misdirecting them with the HP Hard Drive White Paper.pdf document posted on their site

Once they crash all of the data on the HDD would be considered lost. If there was information on the HDD that was mission critical, a company may have opted for third party data recovery... at a price so high it’s hard to imagine an individual being able to afford such a service. Personal experience has seen companies easily pay $3000 for data recovery on a single laptop.
Hewlett Packard was quite aware of the lucrative aspects of the data recovery market. If you went to their site around the beginning of 2007, you would have seen they started to offer HP Data Recovery Services.