Hackers Nip NZXT, Distributes Damaging Emails
Hackers broke into NZXT's website and distributed an email claiming that the manufacturer was shutting down.
NZXT consumers who currently subscribe to the company's corporate newsletter received some sad news Tuesday night. According to the message, the company was closing its doors, attributing its financial woes to the current state of the economy.
"We value your opinions and business," said the email's pretend-author, NZXT co-founder Johnny Hou. "Our support contact information will continue to be available in order to provide warranty services, however, once current inventories are depleted, no new products will be produced."
The message ended by offering a Sentry LXE at no additional cost to the first ten people who purchase an NZXT Khaos case.
Shortly thereafter, another email was distributed to newsletter subscribers, this time from Victoria Chiang, marketing manager for NZXT. According to her statement, the website was "experiencing technical difficulties and will soon be accessible." She also added that the company was not closing its doors, and that it was actually "doing exceptionally well."
So the email was just a glitch? No.
According to Hou, the NZXT website was hacked. The email with his name wasn't real. "Yesterday at 7:30 PM PST the NZXT website was infiltrated illegally," he said in an announcement. "While having access to the site, hackers made several malicious changes including sending out an erroneous newsletter to our database claiming that NZXT is going out of business. They also changed product warranties, deleted product and home page banners, etc."
Like Chiang, he also stated that the company was not going out of business. In fact, the company is poised to launch several products over the next two months including the Phantom full tower case previously unveiled at Computex.
Neither Hou nor Chiang offered any details as to who hacked the website, or why.
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I know why...some computer smarties were pissed about NZXT's god awful customer support and way sub-par rating by the Better Business bureau. They will be out of business soon, unless all you computer dummies who haven't been burned by them yet continue buying thier broke-ass products!
I know why...some computer smarties were pissed about NZXT's god awful customer support and way sub-par rating by the Better Business bureau. They will be out of business soon, unless all you computer dummies who haven't been burned by them yet continue buying thier broke-ass products!
Prime suspect?
I know why...some computer smarties were pissed about NZXT's god awful customer support and way sub-par rating by the Better Business bureau. They will be out of business soon, unless all you computer dummies who haven't been burned by them yet continue buying thier broke-ass products!
u mad?
Hope the culprit is cought, NZXT may not be the best case manufacturer ever but this was a rather pathetic attack on a company which could have been rather damaging.
u mad?Hope the culprit is cought, NZXT may not be the best case manufacturer ever but this was a rather pathetic attack on a company which could have been rather damaging.
very true
u mad?Hope the culprit is cought, NZXT may not be the best case manufacturer ever but this was a rather pathetic attack on a company which could have been rather damaging.
Fair enough. In all honesty I'm happy with the case I got from them, just shocked at being systematically ignored as a customer every time I've tried to contact them. I would have believed the announcement easily if it wasn't a hack, ya know?
Maybe served them right.
They do realise it could've been much worse; like the hacker could've ordered a product recall, or worse, shut down the entire website
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