Computer crashing while games open. Different BSOD code every time

So randomly starting on Wednesday, my computer froze up while playing Player Unknown's Battlegrounds. First the game crashed, then the whole computer went down and I got a Blue Screen. This is the first Blue Screen I had gotten on this computer. (Computer is about a year and a half old). I hadn't made any changes to it recently. The computer's primary purpose is gaming, and it was never an issue before. I have tried multiple troubleshooting techniques, including a clean install of windows (2 times). Switching ram around in different slots, and going down to 2 (Usually have 4 4GB sticks) Unplugging SSD and doing a fresh windows install on HDD. With any of these attempts, within an hour of having any game open, the game crashes, and a few seconds after a blue screen appears. I will list my specs and the BSOC codes below. Thank you in advance!

CPU: i7-6700k
Ram: 16 GB [4GB x4] DDR4-2800
GPU: GTX 980Ti 6GB
Motherboard: Asus z170 Pro Gaming
Power Suply Corsair RM850i
SSD: 512 GB Samsung Pro SSD
HDD: 1TB Western Digital
OS: Windows 10 Home

I have received multiple BSOD codes, usually relating to different hardware when I search the code.
What Failed: dxgkrnl.sys

What Failed: nvlddmkm.sys



Any help at all is appreciated, thank you again in advanced, and I will answer any further questions.
Reply to Johnbbohn
4 answers Last reply
More about computer crashing games open bsod code time
  1. 2 of the causes might be related,
    dxgkrnl.sys = Direct X, normally I blame GPU drivers
    nvlddmkm.sys = Nvidia drivers, so makes blaming them before even more obviously a good place to start

    try this:

    Which driver to install is your choice, the current Nvidia drivers aren't the best so you could update to them or, after running ddu, just run windows update and let windows install slightly older drivers that should work.

    Can you follow option one here
    and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

    that creates a file in c windows/minidump
    copy that file to documents
    upload the copy from documents to a cloud server and share the link here

    someone with right software to read them will help you fix it :)
    Reply to Colif
  2. Thank you for the response. I did the driver thing, it crashed within 15 minutes of a game being open. The odd thing as well is after the BSOD, the PC doesn't power on for at least 5 minutes. Technically the PC turn on, fans running, and what not, but no display and no power to peripherals.

    Hopefully this link works for the Minidum
    Reply to Johnbbohn
  3. Hi, I ran the dump file through the debugger and got the following information:

    File: 080417-6296-01.dmp (Sat Aug 5 00:10:23 2017)
    BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)] {ffff928441098900, 2, 0, fffff800ef67f038}
    Probably caused by: ntkrnlmp.exe (Process: chrome.exe)

    I can't help you with this. Wait for someone else to reply. Good luck.
    Reply to gardenman
  4. Your PSU is by no means a bad model, though that doesn't mean it can't go bad: (just thought I would check it out)

    The not turning on thing is a worry, and something i cannot blame on drivers (I don't think). The problem could be a lack of power to start GPU or your GPU itself (only based on previous errors). I would take GPU out of PC and see if you get same problem running with integrated graphics

    CH341S64.SYS is unknown and potentially spyware? not very much on that file?

    everything else seems fairly new. I see you have July Nvidia drivers, those were the painful ones. But not enough to stop GPU turning on.
    Reply to Colif
Ask a new question Answer

Read More

Computers Games Blue Screen