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Windows Boot Failure -- Can't Run System Repair/Recovery

A few days ago, when I tried to boot my system after a Windows update, I ran into a black screen which said, "
PHASE 0
starting watchdog initialization
loading configurations(root kernel, setup)
pre initialization events
creating watch dog dynamic key list
sub systems initialization
finished
PHASE 1
initialize components
starting reactor
starting components
starting internal subsystems
starting commamd channels
srm start actions
starting external subsystems
finished"
My computer doesn't do anything after that. I've tried restarting it. I can't enter a BIOS configuration so that I can try to use an install disc or system image to repair windows. I already posted this on Microsoft's forum, but no one has replied. Any help would be greatly appreciated.
3 answers Last reply Best Answer
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  1. Best answer
    What Make model is PC? If its a custom build, what motherboard?

    This isn't windows, its AVG causing this: https://support.avg.com/answers?id=906b0000000D3DIAA0

    Quote:
    We regret for the inconvenience caused. We would request you to use AVG Rescue Cd to restart your system.The AVG Rescue CD can be used either in the form of a CD/DVD or as an USB memory device. In both cases, the computer must be able to boot system from this device. Please click on the following link to download AVG rescue CD through http://www.avg.com/ww-en/download.prd-arl this link. The following article http://support.avg.com/SupportArticleView?urlname=How-to-use-AVG-Rescue-CD explains how to use AVG Rescue CD. feel free to contact us for further assistance, Thank you.


    If we can get into the bios, you can also try to use this to save any files you want to keep on PC: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/
  2. Colif said:
    What Make model is PC? If its a custom build, what motherboard?

    This isn't windows, its AVG causing this: https://support.avg.com/answers?id=906b0000000D3DIAA0

    Quote:
    We regret for the inconvenience caused. We would request you to use AVG Rescue Cd to restart your system.The AVG Rescue CD can be used either in the form of a CD/DVD or as an USB memory device. In both cases, the computer must be able to boot system from this device. Please click on the following link to download AVG rescue CD through http://www.avg.com/ww-en/download.prd-arl this link. The following article http://support.avg.com/SupportArticleView?urlname=How-to-use-AVG-Rescue-CD explains how to use AVG Rescue CD. feel free to contact us for further assistance, Thank you.


    If we can get into the bios, you can also try to use this to save any files you want to keep on PC: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/


    It's a custom build with a Gigabyte GA-Z68MA-D2H-83 motherboard. I'll try to use AVG rescue. I put in a recovery USB, but all I get is a blue screen stating: "Your PC/Device needs to be repaired
    The Boot Configuration Data file doesn't contain valid information for an operating system.
    File: \Boot\BCD
    Error code: 0xc0000098."
    I was reading that Windows 10 does away with the option to start BIOS unless you change the setting in Windows itself, but I''m caught in a catch 22 where I can't get into Windows to change the setting to use BIOS to fix help fix Windows/recover data.
  3. I was able to get my system working with an AVG rescue drive. Thank you!
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