Archived from groups: alt.sys.pc-clone.dell (More info?)

I need some help with documentation/suggested wording for a complaint letter
I am crafting to send to Dell in Round Rock, TX.

A couple of years ago, I ordered a new Dell Dimension 2300 series computer.
It had a 3.5" floppy drive. I had some problems with it near the end of the
warranty period. Dell elected to replace the computer rather than fix it.
I received a new Dell Dimension 2400 as the replacement. The replacement
computer had a CD Burner (something the old one didn't have) but it didn't
have a floppy drive.

I have been round and round with customer service for months now by phone.
I want Dell to provide me with a floppy drive because my original computer
had one in it. It's my thought that they should provide me with all of the
same equipment that was on the original computer, and if they want to give
something extra (like the CD Burner) that's just fine. Problem is that
nobody in India can understand that at the time I ordered that Dell
Dimension 2300, floppy drives just came with the computer -- you didn't
think of them as extra, add on equipment. According to Dell's records, it
doesn't mention that the computer had a floppy drive.

I examined the online documentation for the 2300 and compared it to the
2400. The user guide for the 2300 explains to the user how to remove a
floppy drive (as in remove it and replace it with something else or a new
one). The user guide for the 2400 explains how to add a floppy drive.

Is there anybody else out there who can help me say it well so I have a shot
at getting that floppy drive without paying for a floppy drive kit +
shipping?

Linda

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in message
news:VwPJe.268$fk6.170@newssvr19.news.prodigy.com...
>I need some help with documentation/suggested wording for a complaint
>letter I am crafting to send to Dell in Round Rock, TX.
>
> A couple of years ago, I ordered a new Dell Dimension 2300 series
> computer. It had a 3.5" floppy drive. I had some problems with it near
> the end of the warranty period. Dell elected to replace the computer
> rather than fix it. I received a new Dell Dimension 2400 as the
> replacement. The replacement computer had a CD Burner (something the old
> one didn't have) but it didn't have a floppy drive.
>
> I have been round and round with customer service for months now by phone.
> I want Dell to provide me with a floppy drive because my original computer
> had one in it. It's my thought that they should provide me with all of
> the same equipment that was on the original computer, and if they want to
> give something extra (like the CD Burner) that's just fine. Problem is
> that nobody in India can understand that at the time I ordered that Dell
> Dimension 2300, floppy drives just came with the computer -- you didn't
> think of them as extra, add on equipment. According to Dell's records, it
> doesn't mention that the computer had a floppy drive.
>
> I examined the online documentation for the 2300 and compared it to the
> 2400. The user guide for the 2300 explains to the user how to remove a
> floppy drive (as in remove it and replace it with something else or a new
> one). The user guide for the 2400 explains how to add a floppy drive.
>
> Is there anybody else out there who can help me say it well so I have a
> shot at getting that floppy drive without paying for a floppy drive kit +
> shipping?
>
> Linda
>

a floppy drive is only a few quid/bucks just go buy one.............after
all you got the cd drive for nowt. Seems a lot of hassle fer nowt.

Archived from groups: alt.sys.pc-clone.dell (More info?)

It's the principle of the thing. The computer they sent me has a faceplate
for a floppy which requires a faceless floppy drive. I purchased a floppy
drive, but now I need brackets. I don't think I should have to spend any
money on this issue whenthe principle and the agreement says that they will
replace the failed computer with one that is at least as good as the old
one.

Linda

"Glittery Gary" <OnThe@Upbtinternet.com> wrote in message
newsd8gop$jng$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>
> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in message
> news:VwPJe.268$fk6.170@newssvr19.news.prodigy.com...
>>I need some help with documentation/suggested wording for a complaint
>>letter I am crafting to send to Dell in Round Rock, TX.
>>
>> A couple of years ago, I ordered a new Dell Dimension 2300 series
>> computer. It had a 3.5" floppy drive. I had some problems with it near
>> the end of the warranty period. Dell elected to replace the computer
>> rather than fix it. I received a new Dell Dimension 2400 as the
>> replacement. The replacement computer had a CD Burner (something the old
>> one didn't have) but it didn't have a floppy drive.
>>
>> I have been round and round with customer service for months now by
>> phone. I want Dell to provide me with a floppy drive because my original
>> computer had one in it. It's my thought that they should provide me with
>> all of the same equipment that was on the original computer, and if they
>> want to give something extra (like the CD Burner) that's just fine.
>> Problem is that nobody in India can understand that at the time I ordered
>> that Dell Dimension 2300, floppy drives just came with the computer --
>> you didn't think of them as extra, add on equipment. According to Dell's
>> records, it doesn't mention that the computer had a floppy drive.
>>
>> I examined the online documentation for the 2300 and compared it to the
>> 2400. The user guide for the 2300 explains to the user how to remove a
>> floppy drive (as in remove it and replace it with something else or a new
>> one). The user guide for the 2400 explains how to add a floppy drive.
>>
>> Is there anybody else out there who can help me say it well so I have a
>> shot at getting that floppy drive without paying for a floppy drive kit +
>> shipping?
>>
>> Linda
>>
>
> a floppy drive is only a few quid/bucks just go buy one.............after
> all you got the cd drive for nowt. Seems a lot of hassle fer nowt.
>

Archived from groups: alt.sys.pc-clone.dell (More info?)

The problem with a 3rd party floppy is the floppy mounting.
That said,
have you still got the service tag for the 2300? If you go
to Dell
support you will be able to get the as shipped
configuration.
Also if you still have your packing slip/invoice it should
be listed there.

"Glittery Gary" <OnThe@Upbtinternet.com> wrote in message
newsd8gop$jng$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>
> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in
> message
> news:VwPJe.268$fk6.170@newssvr19.news.prodigy.com...
>>I need some help with documentation/suggested wording for
>>a complaint letter I am crafting to send to Dell in Round
>>Rock, TX.
>>
>> A couple of years ago, I ordered a new Dell Dimension
>> 2300 series computer. It had a 3.5" floppy drive. I had
>> some problems with it near the end of the warranty
>> period. Dell elected to replace the computer rather than
>> fix it. I received a new Dell Dimension 2400 as the
>> replacement. The replacement computer had a CD Burner
>> (something the old one didn't have) but it didn't have a
>> floppy drive.
>>
>> I have been round and round with customer service for
>> months now by phone. I want Dell to provide me with a
>> floppy drive because my original computer had one in it.
>> It's my thought that they should provide me with all of
>> the same equipment that was on the original computer, and
>> if they want to give something extra (like the CD Burner)
>> that's just fine. Problem is that nobody in India can
>> understand that at the time I ordered that Dell Dimension
>> 2300, floppy drives just came with the computer -- you
>> didn't think of them as extra, add on equipment.
>> According to Dell's records, it doesn't mention that the
>> computer had a floppy drive.
>>
>> I examined the online documentation for the 2300 and
>> compared it to the 2400. The user guide for the 2300
>> explains to the user how to remove a floppy drive (as in
>> remove it and replace it with something else or a new
>> one). The user guide for the 2400 explains how to add a
>> floppy drive.
>>
>> Is there anybody else out there who can help me say it
>> well so I have a shot at getting that floppy drive
>> without paying for a floppy drive kit + shipping?
>>
>> Linda
>>
>
> a floppy drive is only a few quid/bucks just go buy
> one.............after all you got the cd drive for nowt.
> Seems a lot of hassle fer nowt.
>

Archived from groups: alt.sys.pc-clone.dell (More info?)

I wish I had the original packing slip/invoice. I did have the original
service tag number. According to Dell's record, there's no mention of a
floppy drive, but I think that's only because it was assumed. It was
definitely there, and I definitely used it.

Linda

"Pen" <nospam@nospam.com> wrote in message
news:AO2dnZ2dnZ1rEwb1nZ2dnaxUat-dnZ2dRVn-0J2dnZ0@adelphia.com...
> The problem with a 3rd party floppy is the floppy mounting. That said,
> have you still got the service tag for the 2300? If you go to Dell
> support you will be able to get the as shipped configuration.
> Also if you still have your packing slip/invoice it should
> be listed there.
>
> "Glittery Gary" <OnThe@Upbtinternet.com> wrote in message
> newsd8gop$jng$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>
>> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in message
>> news:VwPJe.268$fk6.170@newssvr19.news.prodigy.com...
>>>I need some help with documentation/suggested wording for a complaint
>>>letter I am crafting to send to Dell in Round Rock, TX.
>>>
>>> A couple of years ago, I ordered a new Dell Dimension 2300 series
>>> computer. It had a 3.5" floppy drive. I had some problems with it near
>>> the end of the warranty period. Dell elected to replace the computer
>>> rather than fix it. I received a new Dell Dimension 2400 as the
>>> replacement. The replacement computer had a CD Burner (something the
>>> old one didn't have) but it didn't have a floppy drive.
>>>
>>> I have been round and round with customer service for months now by
>>> phone. I want Dell to provide me with a floppy drive because my original
>>> computer had one in it. It's my thought that they should provide me with
>>> all of the same equipment that was on the original computer, and if they
>>> want to give something extra (like the CD Burner) that's just fine.
>>> Problem is that nobody in India can understand that at the time I
>>> ordered that Dell Dimension 2300, floppy drives just came with the
>>> computer -- you didn't think of them as extra, add on equipment.
>>> According to Dell's records, it doesn't mention that the computer had a
>>> floppy drive.
>>>
>>> I examined the online documentation for the 2300 and compared it to the
>>> 2400. The user guide for the 2300 explains to the user how to remove a
>>> floppy drive (as in remove it and replace it with something else or a
>>> new one). The user guide for the 2400 explains how to add a floppy
>>> drive.
>>>
>>> Is there anybody else out there who can help me say it well so I have a
>>> shot at getting that floppy drive without paying for a floppy drive kit
>>> + shipping?
>>>
>>> Linda
>>>
>>
>> a floppy drive is only a few quid/bucks just go buy one.............after
>> all you got the cd drive for nowt. Seems a lot of hassle fer nowt.
>>
>

Archived from groups: alt.sys.pc-clone.dell (More info?)

Linda Burnside wrote:
> It's the principle of the thing. The computer they sent me has a faceplate
> for a floppy which requires a faceless floppy drive. I purchased a floppy
> drive, but now I need brackets. I don't think I should have to spend any
> money on this issue whenthe principle and the agreement says that they will
> replace the failed computer with one that is at least as good as the old
> one.
>

It is all in the eyes of the beholder. Floppy disk drives
have become quite passe and getting the CD burner is more
than an equal replacement. Instead of spending a penny more
for an option that is fast disappearing, use the savings to
invest in USB pen or jump drives.

Archived from groups: alt.sys.pc-clone.dell (More info?)

Last week, I inherited an older computer which was infected with viruses. I
wiped it clean and proceeded to reinstall windows 98 on that old computer.
I can't get the CD ROM to work -- need to get drivers for it. I have to put
the CD ROM drivers on a floppy. I don't have a floppy drive in my computer
which is hooked up to the internet.

I was just trying to help a friend who doesn't have a computer.

Lidna

"Ghostrider" <-00-@fitron.142> wrote in message
news:11ffijt9j7qj7e@news.supernews.com...
>
> Linda Burnside wrote:
>> It's the principle of the thing. The computer they sent me has a
>> faceplate for a floppy which requires a faceless floppy drive. I
>> purchased a floppy drive, but now I need brackets. I don't think I
>> should have to spend any money on this issue whenthe principle and the
>> agreement says that they will replace the failed computer with one that
>> is at least as good as the old one.
>>
>
> It is all in the eyes of the beholder. Floppy disk drives
> have become quite passe and getting the CD burner is more
> than an equal replacement. Instead of spending a penny more
> for an option that is fast disappearing, use the savings to
> invest in USB pen or jump drives.

Archived from groups: alt.sys.pc-clone.dell (More info?)

If you go here and enter the service tag you can see for
yourself.
http://support.dell.com/support/to [...] l=en&s=dhs

"Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in
message news:KQPJe.273$fk6.109@newssvr19.news.prodigy.com...
>I wish I had the original packing slip/invoice. I did have
>the original service tag number. According to Dell's
>record, there's no mention of a floppy drive, but I think
>that's only because it was assumed. It was definitely
>there, and I definitely used it.
>
> Linda
>
> "Pen" <nospam@nospam.com> wrote in message
> news:AO2dnZ2dnZ1rEwb1nZ2dnaxUat-dnZ2dRVn-0J2dnZ0@adelphia.com...
>> The problem with a 3rd party floppy is the floppy
>> mounting. That said,
>> have you still got the service tag for the 2300? If you
>> go to Dell
>> support you will be able to get the as shipped
>> configuration.
>> Also if you still have your packing slip/invoice it
>> should
>> be listed there.
>>
>> "Glittery Gary" <OnThe@Upbtinternet.com> wrote in message
>> newsd8gop$jng$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>>
>>> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in
>>> message
>>> news:VwPJe.268$fk6.170@newssvr19.news.prodigy.com...
>>>>I need some help with documentation/suggested wording
>>>>for a complaint letter I am crafting to send to Dell in
>>>>Round Rock, TX.
>>>>
>>>> A couple of years ago, I ordered a new Dell Dimension
>>>> 2300 series computer. It had a 3.5" floppy drive. I
>>>> had some problems with it near the end of the warranty
>>>> period. Dell elected to replace the computer rather
>>>> than fix it. I received a new Dell Dimension 2400 as
>>>> the replacement. The replacement computer had a CD
>>>> Burner (something the old one didn't have) but it
>>>> didn't have a floppy drive.
>>>>
>>>> I have been round and round with customer service for
>>>> months now by phone. I want Dell to provide me with a
>>>> floppy drive because my original computer had one in
>>>> it. It's my thought that they should provide me with
>>>> all of the same equipment that was on the original
>>>> computer, and if they want to give something extra
>>>> (like the CD Burner) that's just fine. Problem is that
>>>> nobody in India can understand that at the time I
>>>> ordered that Dell Dimension 2300, floppy drives just
>>>> came with the computer -- you didn't think of them as
>>>> extra, add on equipment. According to Dell's records,
>>>> it doesn't mention that the computer had a floppy
>>>> drive.
>>>>
>>>> I examined the online documentation for the 2300 and
>>>> compared it to the 2400. The user guide for the 2300
>>>> explains to the user how to remove a floppy drive (as
>>>> in remove it and replace it with something else or a
>>>> new one). The user guide for the 2400 explains how to
>>>> add a floppy drive.
>>>>
>>>> Is there anybody else out there who can help me say it
>>>> well so I have a shot at getting that floppy drive
>>>> without paying for a floppy drive kit + shipping?
>>>>
>>>> Linda
>>>>
>>>
>>> a floppy drive is only a few quid/bucks just go buy
>>> one.............after all you got the cd drive for nowt.
>>> Seems a lot of hassle fer nowt.
>>>
>>
>
>

Archived from groups: alt.sys.pc-clone.dell (More info?)

Unfortunately, although I can look up the original service tag, there is no
detail provided. The configuration for the replacement computer is
available.

Linda

"Pen" <nospam@nospam.com> wrote in message
news:zvydnSHqBpmJUGrfRVn-vQ@adelphia.com...
> If you go here and enter the service tag you can see for yourself.
> http://support.dell.com/support/to [...] l=en&s=dhs
>
> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in message
> news:KQPJe.273$fk6.109@newssvr19.news.prodigy.com...
>>I wish I had the original packing slip/invoice. I did have the original
>>service tag number. According to Dell's record, there's no mention of a
>>floppy drive, but I think that's only because it was assumed. It was
>>definitely there, and I definitely used it.
>>
>> Linda
>>
>> "Pen" <nospam@nospam.com> wrote in message
>> news:AO2dnZ2dnZ1rEwb1nZ2dnaxUat-dnZ2dRVn-0J2dnZ0@adelphia.com...
>>> The problem with a 3rd party floppy is the floppy mounting. That said,
>>> have you still got the service tag for the 2300? If you go to Dell
>>> support you will be able to get the as shipped configuration.
>>> Also if you still have your packing slip/invoice it should
>>> be listed there.
>>>
>>> "Glittery Gary" <OnThe@Upbtinternet.com> wrote in message
>>> newsd8gop$jng$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>>>
>>>> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in message
>>>> news:VwPJe.268$fk6.170@newssvr19.news.prodigy.com...
>>>>>I need some help with documentation/suggested wording for a complaint
>>>>>letter I am crafting to send to Dell in Round Rock, TX.
>>>>>
>>>>> A couple of years ago, I ordered a new Dell Dimension 2300 series
>>>>> computer. It had a 3.5" floppy drive. I had some problems with it
>>>>> near the end of the warranty period. Dell elected to replace the
>>>>> computer rather than fix it. I received a new Dell Dimension 2400 as
>>>>> the replacement. The replacement computer had a CD Burner (something
>>>>> the old one didn't have) but it didn't have a floppy drive.
>>>>>
>>>>> I have been round and round with customer service for months now by
>>>>> phone. I want Dell to provide me with a floppy drive because my
>>>>> original computer had one in it. It's my thought that they should
>>>>> provide me with all of the same equipment that was on the original
>>>>> computer, and if they want to give something extra (like the CD
>>>>> Burner) that's just fine. Problem is that nobody in India can
>>>>> understand that at the time I ordered that Dell Dimension 2300, floppy
>>>>> drives just came with the computer -- you didn't think of them as
>>>>> extra, add on equipment. According to Dell's records, it doesn't
>>>>> mention that the computer had a floppy drive.
>>>>>
>>>>> I examined the online documentation for the 2300 and compared it to
>>>>> the 2400. The user guide for the 2300 explains to the user how to
>>>>> remove a floppy drive (as in remove it and replace it with something
>>>>> else or a new one). The user guide for the 2400 explains how to add a
>>>>> floppy drive.
>>>>>
>>>>> Is there anybody else out there who can help me say it well so I have
>>>>> a shot at getting that floppy drive without paying for a floppy drive
>>>>> kit + shipping?
>>>>>
>>>>> Linda
>>>>>
>>>>
>>>> a floppy drive is only a few quid/bucks just go buy
>>>> one.............after all you got the cd drive for nowt. Seems a lot of
>>>> hassle fer nowt.
>>>>
>>>
>>
>>
>

Archived from groups: alt.sys.pc-clone.dell (More info?)

Bummer. OOL I guess.


"Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in
message news:m4QJe.278$fk6.124@newssvr19.news.prodigy.com...
> Unfortunately, although I can look up the original service
> tag, there is no detail provided. The configuration for
> the replacement computer is available.
>
> Linda
>
> "Pen" <nospam@nospam.com> wrote in message
> news:zvydnSHqBpmJUGrfRVn-vQ@adelphia.com...
>> If you go here and enter the service tag you can see for
>> yourself.
>> http://support.dell.com/support/to [...] l=en&s=dhs
>>
>> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in
>> message
>> news:KQPJe.273$fk6.109@newssvr19.news.prodigy.com...
>>>I wish I had the original packing slip/invoice. I did
>>>have the original service tag number. According to
>>>Dell's record, there's no mention of a floppy drive, but
>>>I think that's only because it was assumed. It was
>>>definitely there, and I definitely used it.
>>>
>>> Linda
>>>
>>> "Pen" <nospam@nospam.com> wrote in message
>>> news:AO2dnZ2dnZ1rEwb1nZ2dnaxUat-dnZ2dRVn-0J2dnZ0@adelphia.com...
>>>> The problem with a 3rd party floppy is the floppy
>>>> mounting. That said,
>>>> have you still got the service tag for the 2300? If you
>>>> go to Dell
>>>> support you will be able to get the as shipped
>>>> configuration.
>>>> Also if you still have your packing slip/invoice it
>>>> should
>>>> be listed there.
>>>>
>>>> "Glittery Gary" <OnThe@Upbtinternet.com> wrote in
>>>> message
>>>> newsd8gop$jng$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>>>>
>>>>> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote
>>>>> in message
>>>>> news:VwPJe.268$fk6.170@newssvr19.news.prodigy.com...
>>>>>>I need some help with documentation/suggested wording
>>>>>>for a complaint letter I am crafting to send to Dell
>>>>>>in Round Rock, TX.
>>>>>>
>>>>>> A couple of years ago, I ordered a new Dell Dimension
>>>>>> 2300 series computer. It had a 3.5" floppy drive. I
>>>>>> had some problems with it near the end of the
>>>>>> warranty period. Dell elected to replace the
>>>>>> computer rather than fix it. I received a new Dell
>>>>>> Dimension 2400 as the replacement. The replacement
>>>>>> computer had a CD Burner (something the old one
>>>>>> didn't have) but it didn't have a floppy drive.
>>>>>>
>>>>>> I have been round and round with customer service for
>>>>>> months now by phone. I want Dell to provide me with a
>>>>>> floppy drive because my original computer had one in
>>>>>> it. It's my thought that they should provide me with
>>>>>> all of the same equipment that was on the original
>>>>>> computer, and if they want to give something extra
>>>>>> (like the CD Burner) that's just fine. Problem is
>>>>>> that nobody in India can understand that at the time
>>>>>> I ordered that Dell Dimension 2300, floppy drives
>>>>>> just came with the computer -- you didn't think of
>>>>>> them as extra, add on equipment. According to Dell's
>>>>>> records, it doesn't mention that the computer had a
>>>>>> floppy drive.
>>>>>>
>>>>>> I examined the online documentation for the 2300 and
>>>>>> compared it to the 2400. The user guide for the 2300
>>>>>> explains to the user how to remove a floppy drive (as
>>>>>> in remove it and replace it with something else or a
>>>>>> new one). The user guide for the 2400 explains how
>>>>>> to add a floppy drive.
>>>>>>
>>>>>> Is there anybody else out there who can help me say
>>>>>> it well so I have a shot at getting that floppy drive
>>>>>> without paying for a floppy drive kit + shipping?
>>>>>>
>>>>>> Linda
>>>>>>
>>>>>
>>>>> a floppy drive is only a few quid/bucks just go buy
>>>>> one.............after all you got the cd drive for
>>>>> nowt. Seems a lot of hassle fer nowt.
>>>>>
>>>>
>>>
>>>
>>
>
>

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in message
news:4NPJe.272$fk6.168@newssvr19.news.prodigy.com...
> It's the principle of the thing. The computer they sent me has a
> faceplate for a floppy which requires a faceless floppy drive. I
> purchased a floppy drive, but now I need brackets. I don't think I should
> have to spend any money on this issue whenthe principle and the agreement
> says that they will replace the failed computer with one that is at least
> as good as the old one.
>
> Linda
>

I agree, it is the principle - but that verses wasted time on the phone and
the time lost *waiting* for the drive, I'd buckle and chalk it up as a
lesson learned. Also, you at least did get a small system upgrade.

http://tinyurl.com/8fnx4


Stew

Archived from groups: alt.sys.pc-clone.dell (More info?)

"S.Lewis" <stew1960@mail.com> wrote in message
newspRJe.454$3p.239@bignews3.bellsouth.net...
>
> "Linda Burnside" <linda@nospam_burnsidebiz.com> wrote in message
> news:4NPJe.272$fk6.168@newssvr19.news.prodigy.com...
>> It's the principle of the thing. The computer they sent me has a
>> faceplate for a floppy which requires a faceless floppy drive. I
>> purchased a floppy drive, but now I need brackets. I don't think I
>> should have to spend any money on this issue whenthe principle and the
>> agreement says that they will replace the failed computer with one that
>> is at least as good as the old one.
>>
>> Linda
>>
>
> I agree, it is the principle - but that verses wasted time on the phone
> and the time lost *waiting* for the drive, I'd buckle and chalk it up as a
> lesson learned. Also, you at least did get a small system upgrade.
>
> http://tinyurl.com/8fnx4
>
>
> Stew
>

Whoops. "verses" "versus" whatever it takes

S