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Tom's Hardware > Forum > Laptops & Notebooks > Acer > Disc error on laptop

Disc error on laptop

Forum Laptops & Notebooks : Acer Disc error on laptop

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Hello,
when i turn on my computer i get disc error message and when you press a key you get the same message please heeeeelllpppp

Reply to eveie
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- 0 +

Hello eveie;

That usually means your hard disk has some problems. Or might have died.
Can you hear or feel your HDD spinning? Making any unusual noises?
Make and model of your laptop? Age?

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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Hello,

Yes you can hear something rattling away but its been rattling for ages and has worked up till now can i do anything else?

eveie

Reply to eveie
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Did it always rattle the same way it is now?

Make and model of your laptop? Age?

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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Hello,

Yes you can hear something rattling away but its been rattling for ages and has worked up till now can i do anything else?

eveie

Reply to eveie
- 0 +

Did it always rattle the same way it is now?

Make and model of your laptop? Age?

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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hello

its about 4 years old not had much use though its an acer 2420?

Reply to eveie
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Do you have all your important files and personal data backed up?
Anything on the HDD that you can't live without?

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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WR2 wrote :

Do you have all your important files and personal data backed up?
Anything on the HDD that you can't live without?




No nothing i can live without

Reply to eveie
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Did you get a copy of the Windows XP installation disk when you got that laptop?

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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WR2 wrote :

Did you get a copy of the Windows XP installation disk when you got that laptop?




I do have a windows xp disc can i try to install it on to this laptop again ???

Reply to eveie
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OK, we can try something else first. We're not sure if that hard disk is working or not.

See if you can get into the Acer eRecovery Management. Use Alt + F10 at power on.

http://img525.imageshack.us/img525/1294/ss014.jpg
Uploaded with ImageShack.us

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
- 0 +

A .pdf copy of your notebook manual is here
support.acer.com/manuals/AS2420

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
- 0 +

WR2 wrote :

OK, we can try something else first. We're not sure if that hard disk is working or not.

See if you can get into the Acer eRecovery Management. Use Alt + F10 at power on.

http://img525.imageshack.us/img525/1294/ss014.jpg
Uploaded with ImageShack.us




got into acer recovery with power on and its doing something

Reply to eveie
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OK, choose the Restore Button which should take you to the restore / recovery page.

And you'll want to try a Restore from factory default image.

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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wr2

does the acer thing take a while? time left 2min etc

Reply to eveie
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I have no idea how long it will take. It won't be quick - unless it fails because the hard disk is bad.

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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thanks can it take ages like days????

im scarred ive broke it more??

Reply to eveie
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Probably hours instead of days? Maybe days if you need to order a new part.
You don't even know right now if it can be fixed because the hard drive might be bad.
It will take - - what it takes.

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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wr2

sorry to drive you mad shouldnt the time elapsed box be going down on the countdown thing or sholud i start it again

Reply to eveie
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You're doing the Restore from factory default image now?
How long has it been running?

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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im doing acer recovery management and the programme has been dunning now for (elapsed time 22 mins time left 32 mins) running 5-10 mins ?

Reply to eveie
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So the countdown clock is moving?
recovery management ... yes... but which option?

------------------------------ Laptop Buyers FAQ
Locked Out Of Your Laptop?

Reply to WR2
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