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Maggiema

Forum Laptops & Notebooks : General Discussion Maggiema

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maggiema   01-31-2012 at 01:06:30 PM
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Hello,
my grandaughters toshiba is 2 months old and all of a sudden all she can get is a black screen that shows flashing cursor then no bootable device--insert boot disk and press any key, she does not have a boot disk and the computer has been clicking

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Pyree   01-31-2012 at 03:14:25 PM
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This topic has been moved from the section Forum Feedback to section Laptops & Notebooks by Pyree

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Pyree   01-31-2012 at 03:15:17 PM
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Most likely a dead HDD. Contact Toshiba for their technical support. This will most likely lead to a return repair. Arrange the repair and get Toshiba to replace the HDD under warranty.


Message edited by Pyree on 01-31-2012 at 03:17:01 PM
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Rockdpm   01-31-2012 at 03:20:31 PM
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Exactly the Case, Sounds like a old fashioned HDD crash. Hope you got back up for all her files...Cause, you won't see them anymore

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swifty_morgan   01-31-2012 at 03:43:51 PM
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sounds like a cable could have come loose during transportation or rough play.

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