Can't open chm files: "Cannot open the file: mk:@MSITStore..

Archived from groups: microsoft.public.windowsxp.general (More info?)

Tonight I tried opening a chm file and it failed, with that error message.
This happens for any chm file I have tried. I don't know when this broke, I
know I used to be able to open chm files with no trouble but I can't
pinpoint the last time it worked.

I've searched around and found some references to this, but no solution --
the only relevant MSKB is for Win98. I tried regsvr32 hhctrl.ocx, deleting
the hh.dat files, clearing IE's file cache; nothing has helped. I haven't
made any significant recent changed to the system that I can think of.

Any suggestions are appreciated -- this is will be a problem if I don't
resolve it, and I can't think of what else to try.

I'm running XP Pro/SP2, fully patched through Windows Update.

Thanks in advance for any suggestions.

Archived from groups: microsoft.public.windowsxp.general (More info?)

Are you opening the .CHM files via a network share? If so, a recent security
update blocks this.

If opening locally, try this command: regsvr32 itss

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"I. R. F." <someone@somewhere> wrote in message
news:uoQEMaKmFHA.2656@TK2MSFTNGP14.phx.gbl...
> Tonight I tried opening a chm file and it failed, with that error message.
> This happens for any chm file I have tried. I don't know when this broke,
> I know I used to be able to open chm files with no trouble but I can't
> pinpoint the last time it worked.
>
> I've searched around and found some references to this, but no solution --
> the only relevant MSKB is for Win98. I tried regsvr32 hhctrl.ocx, deleting
> the hh.dat files, clearing IE's file cache; nothing has helped. I haven't
> made any significant recent changed to the system that I can think of.
>
> Any suggestions are appreciated -- this is will be a problem if I don't
> resolve it, and I can't think of what else to try.
>
> I'm running XP Pro/SP2, fully patched through Windows Update.
>
> Thanks in advance for any suggestions.
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

You're welcome!

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"I. R. F." <someone@do.not.spam> wrote in message
newsnbPXHLmFHA.3144@TK2MSFTNGP12.phx.gbl...
> Thank you for the quick response.
>
> The .chm files are local (but I ran into the network share problem at work
> last week though!)
>
> But regsvr32 itss did the trick!
>
> Thanks again!
>
>
>
> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
> news:ukLrxwKmFHA.3316@TK2MSFTNGP14.phx.gbl...
>> Are you opening the .CHM files via a network share? If so, a recent
>> security update blocks this.
>>
>> If opening locally, try this command: regsvr32 itss
>>

Archived from groups: microsoft.public.windowsxp.general (More info?)

jwayira,

What's the Service Pack and Hotfix level of your system? Right-click one of
the downloaded .CHM file and choose Properties. Click the Unblock button if
one is available, and click OK.

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"jwayira" <jwayira.1u3e55@mail.mcse.ms> wrote in message
news:jwayira.1u3e55@mail.mcse.ms...
>
> Hi Ramesh,
> I had a similar problem. All the .chm files I downloaded can't open. I
> don't get any warning message though and the command you suggested
> doesn't seem to solve the problem. What I get is "DllRegisterServer in
> itss suceeded", but still won't open the files. What could be wrong??!
>
> Thanks
>
>
>
> --
> jwayira
> ------------------------------------------------------------------------
> Posted via http://www.mcse.ms
> ------------------------------------------------------------------------
> View this thread: http://www.mcse.ms/message1771546.html
>

Try renaming the file to something simple like 1.chm sometimes the file name messes things up.
I've seen this work more than once.
www.easykiss123.com

I too had this problem and looked for a solution for days. thanks to Ramesh i finally worked it out.
i just typed: regsvr32 itss
and it worked.

thank you very much,
Ami

yes this command works for me also

Thanks

--

I have had this problem of not being able to open any .chm files for years. It didn't matter much except for using Quickbooks accounting, it was a nuisance not having any help files, which were all .chm files. Even other .chm's wouldn't open when I found some on my c: drive using explore. Enquiries via quickbooks forums indicated that the problem was with some new windows security updates, but I since upgraded to the newest Quickbooks and still the problem persists. However, doing the above except the last one about zones, has given me the ability to open other .chm files, but not the quickbook ones. I have even been sent another's hhctrl.ocx file in case mine was corrupted. Still no difference. I have a stand alone pc with internet access, using windows xp 5.1 serv. pack 3. I don't know when serv.pack 3 downloaded, but maybe that fixed the access to other help files, I don't know, as I haven't tried to use other .chm files for ages.
Any solutions dear people?

hi i am also having the same problem. but how to open & chanfe directory containing the .chm file and change it to english... I need ur suggestion ... THANK YOU..

Cool! Only your solution works on my computer!