Sign in with
Sign up | Sign in
Your question
Closed

Acer Aspire One audio problems

Last response: in Laptops & Notebooks
Share
25 November 2008 03:47:52

When listening to any music file the music skips and lags. Youtube does the same thing, but sites like purevolume.com run fine. Also, movies running on Quicktime run fine as well with no audio issues. I also experience the audio skipping/lag in the games I run with this thing(WoW, UT, and Fallout). Is this a driver issue? My drivers are up to date. Or is this a hdd issue? Or none of the above?

Thx
2 December 2008 02:38:25

Sounds like a codec issue-- probably a non-standard MP3 or OGG dll that got overwrote the standard Windows one.
13 December 2008 07:12:49

Yeah I got this as well. How do I fix said problem with said solution by dwellman?
Related resources
15 December 2008 23:27:39

Er. . . the problem is trying to find what software you may have installed that has the problematic codec-- usually audio or video related programs. But some other games might do it too, although increasingly unlikely. What I would do is uninstall anything audio or video related (viewers, editors, codec-packages)
Anonymous
a b D Laptop
1 January 2009 23:26:15

I'm pretty certain flash, IE youtube, doesn't use system codecs, flash doesn't like to use system anything, so I don't think that's the problem.

Getting the same issue and am guessing its slightly unhappy audio device drivers.

2 January 2009 20:42:01

Problems with intermittent skipping, that is, in some apps but not others, may have to do with which codec is being accessed to do the decompression / rendering.

Example: For mp3 decompression, the windows default dll is mp3dmod.dll. If this dll get's overwritten you can experience problems described in the original post. I only mention this because last time I encountered this issue, the fix was to restore that file. But there could be other non-standard dlls that could be causing the symptoms, and those dlls usually come in codec-packages or audio applications that are either inferior or otherwise non-standard.
3 February 2009 07:45:49

I'll chime in. I bought three of these Acer Aspire One's for my kids for Christmas. All three were the Windows XP OS, with the 120GB hard drive. On all three I installed the same after-purchase software: Mozilla Firefox, Webroot anti-virus, Malwarebytes and AOL Instant Messenger. The Acers are not used for anythig heavy, pretty much just the AIM and YouTube videos.

I had this same sound problem develop on one of them within a week. I did a system restore and that fixed it, but I put the same software back on. The problem returned so brought it back to the store and exchanged it. The new has been fine, and I put the software back on it.

Acer #2 developed the sound problem last week. I tried to find a sound card driver update, that didn't work. I reinstalled the factory sound card drivers, that didn't work. I just did a system restore tonight and that fixed it. Now I'll slowly ease in the software to narrow it down.

The one thing I get suspicious of is Firefox. It asks for a Flashplayer update, and I wonder if that has anything to do with it? We'll see.
3 February 2009 11:47:14

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair
11 February 2009 23:46:46

This worked great. I had to follow the link in IE rather than firefox, but after reset everything worked perfectly.

I had tried nearly everything else, reinstalling audio drivers, etc., etc., and was prepared to do a factory reset. This link was like a miracle cure.

Thanks!!!

citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair



21 February 2009 03:18:35

Awesome... it solved the sound issue immediately. The link didn't work in Firefox but worked fine in IE.

Many, many thanks.
3 March 2009 23:13:01

citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair


I tried this software, I even bought it and I still have NO sound on my Aspireone w/Windows XP ???? I never saw a Audio Driver listed when using this software to replace???? Steve (tstevens@elp.rr.com)
Anonymous
a b D Laptop
9 March 2009 10:55:58

citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair


Certainly, my Aspire One was PIO mode as the site suggests. Thank God simply reading the link guided me to update the registry without the need to download or pay for anything. I am glad I got it back to DMA mode. Too bad the audio problem did not get fixed completely. It does not skip any more, but it still sounds like out of the stall with some weird echo. BTW I am using k-lite codecs, which are really cool and have given me no problems with any other systems. In fact my AAO was running nicely with k-lite before a virus stroke. I cleaned the virus and then the audio was screwed. If anybody finds other ways on how I can fix this, please let us know.
Anonymous
a b D Laptop
13 March 2009 01:09:57

Quote:
Certainly, my Aspire One was PIO mode as the site suggests. Thank God simply reading the link guided me to update the registry without the need to download or pay for anything. I am glad I got it back to DMA mode. Too bad the audio problem did not get fixed completely. It does not skip any more, but it still sounds like out of the stall with some weird echo. BTW I am using k-lite codecs, which are really cool and have given me no problems with any other systems. In fact my AAO was running nicely with k-lite before a virus stroke. I cleaned the virus and then the audio was screwed. If anybody finds other ways on how I can fix this, please let us know.



.... and after re-installing the driver (actually I updated to the latest version of the audio driver from the manufacturer's website: http://www.acer.com) it all runs beautifully. From the link provided by citywireless ( http://winhlp.com/node/10 , thanks that did it!) don't download nor pay for anything. Simply read and fix the registry as instructed. That'll get rid of the skipping. If there's still a weird echo, reinstall or upgrade the audio driver. That really has to fix it, but if you still have problems after that, it has to be caused by some nasty virus, a strange codec or malfunctioning hardware issue. If so, each has to be dealt on its own.
24 March 2009 12:10:21

I have found that the right speaker of my AOA-150-1063 is way too close to the hard disk unit, and playing too loud music or sounds makes the hard drive crazy, giving out read errors to the SMART log and to the system (thus making it PIO). Acer should recall this units so the speaker can´t make interference with the hard drive unit, which can be rendered useless if the problem persists.


Anonymous
a b D Laptop
30 March 2009 10:13:09

omg! that link worked wonders!!!
Anonymous
a b D Laptop
1 April 2009 04:14:55

The links work's awesome, like magic! thank you so much!!!!
Anonymous
a b D Laptop
4 April 2009 08:11:56

I have to agree with all the positive feedback. I had terrible sound and slowness and this link fixed everything like magic. WOW!!! The time and aggravation you saved me is greatly appreciated. Thanks for posting this solution!!!
Anonymous
a b D Laptop
10 April 2009 16:07:45

how do you use the link
Anonymous
a b D Laptop
13 April 2009 04:22:23

the link not onlyfixes udio, youtube, winamp,etc. but many other problems and speeds up everything too. Thanks.
Anonymous
a b D Laptop
13 April 2009 04:28:03

This page should come up tops when googling acer aspire one IMHO.

USE MS Internet Explorer browser and then click on step one link o run the script. Then Reboot. Here's the one step link fix:

http://winhlp.com/tools/resetdma.vbs
Anonymous
a b D Laptop
13 April 2009 04:32:01

P.S.

I've emailed myself the links as well as the script so I can fix the problem from anywhere should it rear up it's ugly head again.

So long folks, ghoroonet.
28 April 2009 21:56:35

citywireless said:
just follow this link

http://winhlp.com/node/10


This was the fix. Worked perfectly. Reset system to use DMA and now it sounds awesome again.

That's the short of it. Here's the story for those who may find it helpful for their own troubleshooting.

The AA1 is my wife's. She's a fitness instructor and uses it for both music and prepping with some videos. She normally uses her earbuds when listening to music on it and she uses a cable from the earphone jack to a sound board when playing music for classes. She rarely uses the built-in speakers.

The problems she began to experience were system slowness and pauses and jitters in audio from both MP3's and Youtube.

She had not experienced any of these problems until the other day when she was prepping a new Zumba (dance workout) routine and we had plugged her AA1 into our new TV with the VGA connector. This was the first time it had been plugged into an external monitor of any kind. We didn't have an audio cable handy to run the sound through the TV so she turned up the volume on AA1 and played the audio through the built-in speakers.

Within a few second of the video (from Youtube) starting, her laptop blue screened. We restarted it and she contnued with her work. Then she noticed the symptoms over the next few days.

She was convinced that using the external VGA connector had caused the crash and the crash had corrupted a file - probably a sound driver. We had not installed any new software for quite a while before that so I wasn't entirely sure that she might not be right.

I ran through all the normal trouble shooting stuff just like everyone else mentioned and then I read this forum. It all sounded familiar until I read the message quoted above. After reading the results that was getting, I decided to try it. But first I read the post that mentioned the speaker being near the HDD. Eureka!

When we had cranked up the volume on my wife's AA1 to play that video, we had EMPed the HDD! (No sniping, I know it not quite the same.) The system blue screened to death and came back as a PIO zombie. Winhlp's anti-PIO zombie elixir was just what was needed.

Regards,

Glenn
ghall_51 at Yahoo!
Anonymous
a b D Laptop
3 May 2009 00:43:44

This worked wonders for me too for a little while until the system crashed and I got the BSOD, I was only using youtube and a forum site. After it had restarted, it keeps going to the bsod and won't load windows. I'm looking as to remedy this problem currently but til then I'm just going to have to use the linux partition of my drive. So beware lol.
5 May 2009 10:39:16

OMG it solved my problem. all the while i thought there was a problem with my hardware. my audio is working perfectly.

thank you so much :pt1cable: 
19 May 2009 21:33:23

FIXED!! Thanks so much!!

I was a bit skeptical at first but I was i dire need of fixing the problem asap and it works!! Got my tunes playing perfectly back on my laptop!!

Many thanks,

My faith in forums has been restored :) 

Gillian
Anonymous
a b D Laptop
21 May 2009 03:41:12

Thanks! My aspire one is back to normal again, the sound was terrible but using this link has completely restored it back to normal. Acer were not much help at all and advised a drastic ALT F10, but thanks to you there was no need! Definitely Recommend if your Acer Aspire one sound is degrading!



citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

5 June 2009 12:35:40

i'm trying to access the link, but it keeps telling me "page load error" because the link's server is taking too long to respond. did anyone else have problems accessing the link? i have no other internet connection problems, but i do have the same acer aspire one audio problems (the skipping, the slowness, the echo, the weird, trrrrr metallic/robot sounds) and i was hoping this link might work magic for me like it did for everyone else... but i cant seem to get the page to load... neither with firefox nor with explorer!
5 June 2009 12:36:39

would someone be willing to maybe copy and paste the initial (non-payment) instructions that seemed to work for everyone else? thanks!
13 June 2009 15:41:40

Can Someone explain to me how to run this program. i clicked on the link and all i see are codes.
A step by step instruction on how to execute it will be greatly appreciated. i really like this laptop and don't feel like returning it.
Im really not that good with computers.

Whenever i start a video conference call with the laptop or just a mic conversation the other person voice comes out all choppy and breaking up. and when i try the exact same thing on my other computerit works just fine.



this was the code:

' Visual Basic Script program to reset the DMA status of all ATA drives

' Copyright © 2006 Hans-Georg Michna

' Version 2007-04-04

' Works in Windows XP, probably also in Windows 2000 and NT.
' Does no harm if Windows version is incompatible.

If MsgBox("This program will now reset the DMA status of all ATA drives with Windows drivers." _
& vbNewline & "Windows will redetect the status after the next reboot, therefore this procedure" _
& vbNewline & "should be harmless.", _
vbOkCancel, "Program start message") _
= vbOk Then

RegPath = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\"
ValueName1Master = "MasterIdDataChecksum"
ValueName1Slave = "SlaveIdDataChecksum"
ValueName2Master = "UserMasterDeviceTimingModeAllowed"
ValueName2Slave = "UserSlaveDeviceTimingModeAllowed"
ValueName3 = "ResetErrorCountersOnSuccess"
MessageText = "The following ATA channels have been reset:"
MessageTextLen0 = Len(MessageText)
ConsecutiveMisses = 0
Set WshShell = WScript.CreateObject("WScript.Shell")

For i = 0 to 999
RegSubPath = Right("000" & i, 4) & "\"

' Master

Err.Clear
On Error Resume Next
WshShell.RegRead RegPath & RegSubPath & ValueName1Master
errMaster = Err.Number
On Error Goto 0
If errMaster = 0 Then
On Error Resume Next
WshShell.RegDelete RegPath & RegSubPath & ValueName1Master
WshShell.RegDelete RegPath & RegSubPath & ValueName2Master
On Error Goto 0
MessageText = MessageText & vbNewLine & "Master"
End If

' Slave

Err.Clear
On Error Resume Next
WshShell.RegRead RegPath & RegSubPath & ValueName1Slave
errSlave = Err.Number
On Error Goto 0
If errSlave = 0 Then
On Error Resume Next
WshShell.RegDelete RegPath & RegSubPath & ValueName1Slave
WshShell.RegDelete RegPath & RegSubPath & ValueName2Slave
On Error Goto 0
If errMaster = 0 Then
MessageText = MessageText & " and "
Else
MessageText = MessageText & vbNewLine
End If
MessageText = MessageText & "Slave"
End If

If errMaster = 0 Or errSlave = 0 Then
On Error Resume Next
WshShell.RegWrite RegPath & RegSubPath & ValueName3, 1, "REG_DWORD"
On Error Goto 0
ChannelName = "unnamed channel " & Left(RegSubPath, 4)
On Error Resume Next
ChannelName = WshShell.RegRead(RegPath & RegSubPath & "DriverDesc")
On Error Goto 0
MessageText = MessageText & " of " & ChannelName & ";"
ConsecutiveMisses = 0
Else
ConsecutiveMisses = ConsecutiveMisses + 1
If ConsecutiveMisses >= 32 Then Exit For ' Don't search unnecessarily long.
End If
Next ' i

If Len(MessageText) <= MessageTextLen0 Then
MessageText = "No resettable ATA channels with Windows drivers found. Nothing changed."
Else
MessageText = MessageText & vbNewline _
& "Please reboot now to reset and redetect the DMA status."
End If

MsgBox MessageText, vbOkOnly, "Program finished normally"

End If ' MsgBox(...) = vbOk

' End of Visual Basic Script program
18 June 2009 20:13:08

to halfalien:
1) copy and paste the code to notepad..
2) save it as "resetdma.vbs"..
3) double click your saved resetdma.vbs..

and that's it :) 
16 July 2009 13:56:49

citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair



Great Link!!

Thought my audio driver got too hot and was broken but my primary was set to PIO. I went to the link, manually deleted the registry value, rebooted and its working like new now.

Million Thanx
22 July 2009 04:10:28

thanks for the info. it works great.
Anonymous
a b D Laptop
22 July 2009 18:07:37

citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair


I just registreted myself on this site to say THANK YOU VERY MUCH!

it totaly worked. I was starting to get crazy but the dma solution still didnt cross my mind.

Thanks for solving my problem.

Nikola
24 July 2009 05:45:33

Thanks - worked a treat - have had strange wanging stretched out sound on my skype and music players on my Acer Aspire One for a few weeks now. Downloaded the fix, double clicked it and rebooted - alhamdulilah we are ok now!


5 August 2009 03:22:44

Wow...I was totally skeptical. And so I had music playing as I was installing it, but the audio problem was gone instantly after the installation!! Thanks a lot. I was all stressed beforehand thinking it was a hardware problem. The link didn't work for me though, so I searched and found one on rapidshare.

http://rapidshare.com/files/14861593/resetdma.vbs
12 August 2009 01:05:37

kendo said:
I'll chime in. I bought three of these Acer Aspire One's for my kids for Christmas. All three were the Windows XP OS, with the 120GB hard drive. On all three I installed the same after-purchase software: Mozilla Firefox, Webroot anti-virus, Malwarebytes and AOL Instant Messenger. The Acers are not used for anythig heavy, pretty much just the AIM and YouTube videos.

I had this same sound problem develop on one of them within a week. I did a system restore and that fixed it, but I put the same software back on. The problem returned so brought it back to the store and exchanged it. The new has been fine, and I put the software back on it.

Acer #2 developed the sound problem last week. I tried to find a sound card driver update, that didn't work. I reinstalled the factory sound card drivers, that didn't work. I just did a system restore tonight and that fixed it. Now I'll slowly ease in the software to narrow it down.

The one thing I get suspicious of is Firefox. It asks for a Flashplayer update, and I wonder if that has anything to do with it? We'll see.


Had exactly the same experience (w/ the exception that I didn't buy three for my kids @ Christmas :wahoo:  ), however, after having repeated sound issues, re-installing drivers to the factory settings (and everything else under the sun), this little miracle cure did the trick!

Thanks much for the magic elixir!

radioactive1
Anonymous
a b D Laptop
14 September 2009 00:11:14

Thanx so much for the link. Racking my brain for weeks trying to fix my daughter's AA1. Works like a charm. Acer should provide a link for this fix.
Anonymous
a b D Laptop
28 September 2009 00:25:57

tigremarino said:
I have found that the right speaker of my AOA-150-1063 is way too close to the hard disk unit, and playing too loud music or sounds makes the hard drive crazy, giving out read errors to the SMART log and to the system (thus making it PIO). Acer should recall this units so the speaker can´t make interference with the hard drive unit, which can be rendered useless if the problem persists.


You're right man!! Same problem happened to my AAO even though I ran the resetdma script (wich actually helped a lot). I found that playing music through an external speaker is way much better and solves this problem. No critical issues with normal-volume audio files.
23 October 2009 07:09:01

arizia11 said:
to halfalien:
1) copy and paste the code to notepad..
2) save it as "resetdma.vbs"..
3) double click your saved resetdma.vbs..

and that's it :) 



Thanx for making it simple...worked a treat all is A O K........

I had been looking at the latency checker (Link below) prior to running the above (Script) as explained by you, and now the difference can not only be heard but seen clearly,

FREE LATENCY CHECKER TOOL

http://www.thesycon.de/dpclat/dpclat.exe

A cool and simple explanation, a cool and simple script, a cool and simple tool to see the difference and NOW a cool, simple and HAPPY ACER One, user.

Thanx a Mill
Rob
23 November 2009 04:04:13

When I try to run the script, it says "no resetteable ATA channels found". Any ideas on what I should do?

The website read as follows:

"Please note that this works only with the Windows drivers. If your device had its own manufacturer's drivers installed, this program cannot fix the problem and will not do anything to them. Instead it will report that no resettable DMA channels were found."

Should i get windows drivers to replace my current drivers and then run the script? Will it work on Vista?
Anonymous
a b D Laptop
14 January 2010 05:13:48

I got the same "no resetteable ATA channels found. Nothing changed" message, but now that I've restarted the audio seems to be working fine.

Thanks guys :) 
Anonymous
a b D Laptop
14 January 2010 20:56:34

citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair




Thank you thank you thankl you - not only has it cured the audio 'skipping' but my nettbook now runs loads faster - seriously - I was having all sorts of problems, slow start up, programs taking ages to run, and this audio problem. I had just resigned myself to reformat the disk when I cam across this thread and this tip.

So I ran the application, rebooted and the netbook startedup ten times faster than it hsa been doing this past few weeks, and audio works as well!!!......what on earth has happened?
28 February 2010 19:11:29

icarus72 said:
This worked great. I had to follow the link in IE rather than firefox, but after reset everything worked perfectly.

I had tried nearly everything else, reinstalling audio drivers, etc., etc., and was prepared to do a factory reset. This link was like a miracle cure.

Thanks!!!


I have acer Aspire 6930-Windows 7.0, I am sound problem it starts skip after some time on every start of my laptop
I try evrying that is suggested by

Can you please let me know what should i do to get rid of this problems
20 March 2010 19:14:09

This is from ACER and it was the only thing that worked for me. My issue was the sound playing mp3s was very crackly... This worked for me.


1. Disconnect the AC adapter from the laptop.

2. Remove the battery.

3. Press and hold the power button for about 30 seconds then release it. (You will not see anything happen)

4. Connect the AC Adapter to the laptop. Make sure the AC Adapter is plugged in.

5. Turn the computer on as normal.

6. Once Windows boots, insert the battery.

I suggest you to update the audio driver to resolve the issue. Go through the following link to update the audio driver for AO751h :-

http://global-download.acer.com/GDFiles/Driver/Audio/Au... One&Step3=AO751h&OS=X01&LC=en&BC=Acer&SC=PA_7
Anonymous
a b D Laptop
14 April 2010 22:04:16

I just created an account just to say to citywireless THANK YOU VERY MUCH! My Aspire One starts up faster now, and it loaded as fast as it could be! AND THE SOUND, IS WORKING FAST! THANK YOU THANK YOU THANK YOU!!!! YOU HAVE MY THANKS! :D 
Anonymous
a b D Laptop
24 May 2010 02:10:13

Download Realtek HD audio manager for the acer aspire one
Anonymous
a b D Laptop
18 June 2010 02:45:20

dwellman said:
Er. . . the problem is trying to find what software you may have installed that has the problematic codec-- usually audio or video related programs. But some other games might do it too, although increasingly unlikely. What I would do is uninstall anything audio or video related (viewers, editors, codec-packages)

how do you un-install?
1 July 2010 22:08:32

the you tube is running well, but has no sound. when i played sample music also running but no sound. when i called using yahoo messenger, i can be heard but i cannot hear. what will i do in order to restore the sound wizard again?
9 July 2010 15:10:45

Had to register on this site as well to say THANK YOU to citywireless!!!! I have been trying for several hours a day over a few weeks to fix my dysfunctional audio on my acer. I had nothing to lose, so I did exactly as told. It was taking me 20 mins. to start up my computer and get on the internet (when you are staring at a computer screen THAT'S A LONG TIME!!). I also did the karlknu suggestion (I figured I might as well do a 2fer). I restarted and got onto the internet in less than a minute!!! It's almost hard to believe it took the computer maybe 5 seconds to do what it needed to do after I downloaded the link. I have to tell all my "computer pro's" about this (who could NOT figure it out). I am plastering this helpful site to everyone on facebook! THANK YOU THANK YOU! I am a little embarassed to admit that I totally lost my temper with this computer this morning and tore the keys off it, stabbed it with a fork and threw it on the bedroom floor. I spent an hour re-attaching the keys b/c there's little plastic "frames" that give the key it's "bounce." Oh well, kept me from doing further cosmetic damage to this poor little computer. THANKS SO MUCH!!
10 July 2010 00:41:31

citywireless said:
just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair


From the bottom of my heart - THANK YOU....it took 10 seconds to fix something I've been working on w/numerous computer people over several weeks :)  :)