Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No
Tom's Hardware > Forum > General Networking > LAN/WAN > Internet problem

Internet problem

Forum General Networking : LAN/WAN Internet problem

Related Content
You have searched for "Internet problem" . You might be interested in the following threads:

See more for "Internet problem"

Can't find your answer?
Ask!

General Discussion

|

Routers & Gateways

|

VPN, Remote Connection, VoIP & Video Conferencing

|

LAN/WAN

|

Firewalls

Word :    Username :           
 
irshad_it   01-30-2012 at 07:43:02 AM

I'm working as an IT administrator, I'm not so experienced in the relevant field, it's just one week I have got into the job, We are using wireless network in our company, we have been supported by VPN from outside the Country, I have a problem that one of the lap tops in our network can't access internet, it shows wireless is not connected, after that I just plugged in directly with the network cable.. but still it doesn't show in LAN as connected, the drivers are installed properly,


Desperately looking for the solution... Please help me

Reply to irshad_it
Register or log in to remove.
irshad_it   01-30-2012 at 07:48:14 AM

Forgot to add more, my colleague who suffers this problem cannot log in to his SAP account also from this system, but he is able to log in from any other system...

Reply to irshad_it
Saga Lout   01-30-2012 at 08:48:50 AM



Hello and welcome to Tom's Hardware Forums.

Sounds to me that the laptop lacks the right settings for the way that network was set up - probably to exclude unwanted guests. You need to speak with the person who set it all up.


Message quoted 1 times
------------------------------ Be it ever so humble, there’s no place like 127.0.0.1
 Reply to Saga Lout
irshad_it   01-30-2012 at 11:40:31 AM

Saga Lout wrote :



Hello and welcome to Tom's Hardware Forums.

Sounds to me that the laptop lacks the right settings for the way that network was set up - probably to exclude unwanted guests. You need to speak with the person who set it all up.




Thanks for the reply, but here is noone in my office to help me out on this problem, can you please tell me any short path to fix the proble?? :(

Reply to irshad_it
irshad_it   01-30-2012 at 11:57:21 AM

I forgot to mention one more thing, He can use Lotus Notes for company mails from that lap top..

Reply to irshad_it
d85kennedy   01-30-2012 at 03:52:05 PM

Ok you need to do some basic troubleshooting to identify the problem.

First, forget about wireless . test the following with an ethernet cable.

Does the laptop get an IP address?
Are you able to ping the default gateway?
Can you ping the local server?
Is the laptop able to log into the domain?

Post back with results

Reply to d85kennedy
UrFriendlyVirus   01-30-2012 at 04:01:57 PM

This may be the simplest solution to networking problems, but I had a similar issue to this. All I did was update the networking drivers. It can't hurt to try it.

Hope this gets fixed soon.

-UFV

Reply to UrFriendlyVirus
irshad_it   01-30-2012 at 04:11:10 PM

IP address is set as 'Get IP address Automatically' , and I can ping to both default gateway and local Server, and also laptop is able to log into domain.. When I plugged in the cable, there is no response in the Local Area Connection, but it shows connected as in 'Thinkvantage'...

Reply to irshad_it
d85kennedy   01-30-2012 at 04:21:51 PM

Ok, so everything is working on the LAN. This would confirm that all the hardware, drivers and IP address is ok.

If the laptop is still not able to access the internet you need to check the DNS server on the laptop and the laptop firewall.

Next check the company firewall as something is stopping it getting to the internet.

Reply to d85kennedy
UrFriendlyVirus   01-30-2012 at 04:33:37 PM

If you don't use ThinkVantage software, can you connect with the provided wireless connectivity software? Is it safe to assume this is a Windows based operating system?

Try that and see if there is any change. If so, then we know it is the ThinkVantage Software and we can go from there.

-UFV

Reply to UrFriendlyVirus
irshad_it   01-31-2012 at 10:32:01 AM

let me check with it all... And will be back soon,, thanks again for all your's cooperation.. provided wireless connectivity means.. in my case 'Jupiter' right??

Reply to irshad_it
Register or log in to remove.
Ask the community Add a reply
See all topics related to "Internet problem"
Tom's Hardware > Forum > General Networking > LAN/WAN > Internet problem
Go to:

There are 191 identified and unidentified users. To see the list of identified users, Click here.

Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 0.548 seconds
  • Ask the community now
  • Publish
Ad
Latest best answer
General IT Vocabulary Help
By TheViper, 907 days ago:

Bus Speeds - The most commonly inferred bus is the Front Side Bus. This is the...

They won a badge
Join us in greeting them
How do I win badges?
Partners