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Tom's Hardware > Forum > General Networking > General Discussion > Connection stability issue.

Connection stability issue.

Forum General Networking : General Discussion Connection stability issue.

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Hey guys, I'm having an issue with my connection staying... well connected. It doesn't shut down itself, but I guess its too weak to hold the game up. It started on Sunday 01/22/2012 at 5:00pm CST.

I play LoL, WoW, and SWTOR and I started getting HUGE lag, latency spikes and DC. I can still surf the internet but I keep getting kicked from the game server or map while I'm playing. There are some DCs from the internet where the computer diagnostics says there was an issue with the DNS.

I have a Motorola SURFboard SB6121. All of the lights are green except the receive light and the link light. The link light is a stable orange and the receive light is a stable blue light. The Motorola is a new modem that I just got on 01/26/2012. I used to have the Ubee D 3.0. On that one the Downstream light was orange and all the other lights were green.

I have also bypassed the Netgear router and got the same results so I know that's not the issue.

I have Charter Cable Internet, I called them up and all they tell me is to power-cycle the modem and whatnot. I've reset the modem a million times and cant listen to the same stuff over and over. They say there is nothing wrong with the service and there are no outages in the area.

I just want to know if it's on my end or theirs. If its on mine I'd like to know how to fix it.

http://www.speedtest.net/result/1733489004.png

http://www.pingtest.net/result/55513624.png

http://www.pingtest.net/result/55513680.png

http://www.pingtest.net/result/55513720.png

I can do a traceroute if you need as well.

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