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Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > What should I do? GPU Problems

What should I do? GPU Problems

Forum Graphic & Displays : Graphics Cards What should I do? GPU Problems

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Luke117   02-07-2012 at 03:45:51 AM

I recently bought the Sapphire HD 6570 and im having some compatibility issues. Whenever I start the computer it always freezes on the Windows 7 welcome screen. I went into safe mode and cleared out the old drivers that came on the disc with Driver Sweeper. I got the latest drivers from AMD's website and installed them but I got the same problems. Do you think I should RMA the card as a Replacement because the card might be faulty, or should I refund it as incompatible?

My Specs:
1TB HDD
AMD Athlon II x2 220 @ 2.8 GHz
Corsair CX430W PSU
3GB DDR3 @ 1333
Windows 7 Home Premium x64
HD 6570 (isn't working)

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greghome   02-07-2012 at 04:07:07 PM

1.what motherboard do you have?
2. What have you done before this? swap hard drive?
3.Have you try a fresh Windows installation ?

Message quoted 2 times
------------------------------ True Malaysia
Malaysian Fact
LittleGreg:Core i5-2500,8GB ddr3,MSI P67A-C45,Sapphire HD6950 1GB,3TB Total HDD,Xigmatek NRP-PC602
Lappy: Athlonx2QL62, 4GB ddr2, HD 3200 IGP
 Reply to greghome
Luke117   02-08-2012 at 12:19:09 AM

greghome wrote :

1.what motherboard do you have?
2. What have you done before this? swap hard drive?
3.Have you try a fresh Windows installation ?


I have a prebuilt emachines I think the motherboard is EL1358G
The bios is American Megatrends P01-B0 date 3/17/11

Reply to Luke117
Luke117   02-08-2012 at 12:20:03 AM

greghome wrote :

1.what motherboard do you have?
2. What have you done before this? swap hard drive?
3.Have you try a fresh Windows installation ?


And also I haven't done anything before this its my first GPU installation on this PC

Reply to Luke117
greghome   02-08-2012 at 06:40:51 AM

you did make sure the Nvidia drivers are gone right?
cause this system comes with an Nvidia IGP.

and have u try booting a fresh OS ?

------------------------------ True Malaysia
Malaysian Fact
LittleGreg:Core i5-2500,8GB ddr3,MSI P67A-C45,Sapphire HD6950 1GB,3TB Total HDD,Xigmatek NRP-PC602
Lappy: Athlonx2QL62, 4GB ddr2, HD 3200 IGP
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