Hotmail id blocked

something got into my contact list & was sending advertising & promotions to all my contacts & i believe was going into their lists as well BOOM ! IWAS BLOCKED : ( still am) now some1 else created my acct many years ago as i was still a novice at computing etc now it was them that answered "what is your favorite domestic animal"etc &ive lost all contact with this person 2 help me out. Now im trying 2 fill out the questionaire from hotmail but icant seem 2 supply enough info 4 them &i understand that more the 1 try the more suspicious hotmail becomes. i have a poor memory &dont really remember my last messages & dont have a back up list 2 back me up 5yrs of emails lost help pleeeeeze

Hello lutin;

You're the victim of a Hotmail hijacking.

Can you give Hotmail staff a list of your email contacts?
Ask if they would accept one or more of those people as a reference.
Of course you'd have to contact that person(s) and ask permission for that type of reference.