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Tom's Hardware > Forum > Motherboards & Memory > MSI-Microstar > Realtek HD Audio installed but no sound

Realtek HD Audio installed but no sound

Forum Motherboards & Memory : MSI-Microstar Realtek HD Audio installed but no sound

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I am hoping that someone here will be able to help me. I have read a lot of post regarding realtek and windows 7 and have not been able to 1) solve the no sound issue, but 2) i have now managed to get sound manager to register a headphone and mic when nothing is plugged into the front jacks.

Here are the computer and card specs

OS- Windows 7 Ultimate service pack 1
Manufacturer- MSI
Processor- AMD Phenom II X3 705e Processor 2.50 GHz
Ram- 6.00GB
System Type- 64-bit OS

Sound Card Realtek HD Audio
Driver- 6.0.1.6449
Direct X version 11.0
Audio controller HD Audio
Audio Codec ALC892

This was a system that me and a friend built and I'm certain everything is plugged in and in the right spots. I have uninstalled both driver and hardware and reinstalled. I have disabled front jack detection, and also have set front and rear jacks to play audio simultaneously. I have tried almost everything I have found and or know on my own to no avail.

As stated above I have working speakers plugged into the analog output on the rear of computer, I have nothing plugged into the front jacks however realtek seems to think I do. When I run a sound test I see the eq lighting up but hear nothing.http://i1090.photobucket.com/albums/i366/alvie_463/audio.png

Has anyone here had the same issue or anyone have any ideas how to remedy this?

Reply to alvie_463
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So, you plugged the front jacks into the mobo, yes? Did you make sure to use the right plug both in terms of on the mobo itself as well as the AC'97 or HD Audio from the case?

Anyway, if the sound is working fine from the back panel, I wouldn't worry about it thinking there might be something plugged into the front... Do those jacks work if you actually do plug something in?

Also, check out your audio settings in Windows instead of using the Realtek thing. In your tray tools (near the clock) there should be a speaker icon. Select it and go to Playback Devices and make sure the proper one is selected.

Reply to wolfram23

Thanks for the response,

Everything looks good as far as it being plugged in.

As far as sound there is no sound at all from either ports. The rear jack detects the speakers when they are plugged in and out but no sound is being played through them. They are good speakers as I have tested them on another computer.

The speakers are set up under both windows and realtek as the default sound device.

Reply to alvie_463

You might need to update your chipset drivers. I guess AMD would have them, I've only really worked on Intel boards. But basically from the Intel site I can find the most recent drivers for all chipset related stuff from USB to Audio.

Reply to wolfram23

What video card do you have? If it has HDMI, make sure it is not set as your default sound device.

Reply to jtt283

downloading new chipset drivers I will let you know how that goes.

HDMI is not set as default, but thanks made me hope that it was.

Reply to alvie_463

Speaking of video card audio - personally, when I install my video drivers/updates, I always choose custom and deselect the audio driver so that there's definitely not going to be interference. Same goes for the chipset audio, actually, since I have a sound card :)

Reply to wolfram23
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