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Tom's Hardware > Forum > Motherboards & Memory > Supermicro > Can't get 8GB to work on X7SBL-LN2

Can't get 8GB to work on X7SBL-LN2

Forum Motherboards & Memory : Supermicro Can't get 8GB to work on X7SBL-LN2

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Hi Guys,

When I install 2 pairs of DIMM's (8GB) on the X7SBL-LN2 motherboard the machine will not boot.

When I install ANY pair of these DIMM's in the blue slots (4GB) the machine boots OK.

Obviously the DIMM's are OK, so why won't the machine boot with 2 pairs of DIMM's?

(Before buying the RAM I checked with Kingston's web site to make sure it was compatible with the motherboard.)

Is there a workaround for this? I'd hate to be stuck running 4GB of RAM when I paid for 8GB!

Thanks in advance for any advice you may have.

JD

My setup:
--------------

- Supermicro X7SBL-LN2 motherboard BIOS v1.2a

- 8GB (4 DIMM's) of Kingston RAM DDR2 800 (KVR800D2N6K2/4G )

- Intel Core 2 Quad Q8400 CPU

- Antec EA-380D 380W power supply

Reply to johndrake
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Does it never work when you have the RAM in the other slots? Even when you are only using one stick? If so, I'd say update your BIOS, and if that doesn't work, get your motherboard replaced.

------------------------------ i5 2500K, GA-P67A-UD3R, 12 GB RAM, 1 TB Spinpoint F3 & 250 GB WD HDDs, DVD writer, Dell U2311H 23", Philips 170B6 17" & Philips 150B4 15" monitors, Dvorak keyboard, openSUSE 11.4 with Windows Vista Ultimate in a VB VM.

Rom. 3:23; 6:23; 5:8; 10:9-10,13
Reply to PreferLinux

PreferLinux wrote :

Does it never work when you have the RAM in the other slots? Even when you are only using one stick? If so, I'd say update your BIOS, and if that doesn't work, get your motherboard replaced.



It works fine with 4GB (2 x 2GB) of RAM, even in the other slots. It just won't boot with all 4 slots (4 x 2GB) filled. I updated the motherboard to the latest BIOS v.1.2a, and reset all BIOS settings to default.


Thanks,
JD

Reply to johndrake

Motherboard supports 8 GB? Try running them at 667 MHz rather than 800 (might help).

------------------------------ i5 2500K, GA-P67A-UD3R, 12 GB RAM, 1 TB Spinpoint F3 & 250 GB WD HDDs, DVD writer, Dell U2311H 23", Philips 170B6 17" & Philips 150B4 15" monitors, Dvorak keyboard, openSUSE 11.4 with Windows Vista Ultimate in a VB VM.

Rom. 3:23; 6:23; 5:8; 10:9-10,13
Reply to PreferLinux

johndrake wrote :

Hi Guys,

When I install 2 pairs of DIMM's (8GB) on the X7SBL-LN2 motherboard the machine will not boot.

When I install ANY pair of these DIMM's in the blue slots (4GB) the machine boots OK.


Hi,
I have the same mobo — and the same problem.
In a user review of this mobo (on newegg i guess) there's a hint that Supermicro made a newer BIOS for this board but they didn't make it publicly available, for unknown reasons. This newer version of BIOS allegedly solves the VT-d instability problem. So this guy emailed the support team about the problem he had and they sent him a link to a newer BIOS!
Well I live on the other side of the pond, and my English is a bit rusty.
So maybe you can email them (the address is listed here), explain the problem to them and request this newer BIOS?

Regards,
Boris

Reply to Anonymous

Boris,

I contacted Supermicro tech support and received the following answers - I'm not sure what to make of them:


From: Supermicro tech support:
======================================


The motherboard supports up to 8GB unbuffered ECC / non-ECC DDR2 800/667 SDRAM in total.

JL

----------------------------------------------------------------------

Please go to:

http://www.supermicro.com/products [...] BL-LN2.cfm

and then click "Tested memory list".

There is no certified 8G memory module.

JL

---------------------------------------------------------------------------

If any set of ram working independently but not working together that mean both memory modules is incompatible.

Please check with Kingston for suggestion or replacement with compatible type.

DL

Reply to johndrake

PreferLinux wrote :

Motherboard supports 8 GB? Try running them at 667 MHz rather than 800 (might help).



PreferLinux:

I installed four 2GB DIMM's for a total of 8GB. According to
Kingston's web site the RAM should be compatible with the motherboard:

http://tinyurl.com/3egbno3

However, when I go to the Crucial web site it says that DDR2-800 RAM in not compatible, only DDR2-667:

http://www.crucial.com/store/listp [...] 0X7SBL-LN2

I found 8GB of DDR2-667 RAM per your suggestion and it works fine - 8GB of DDR2-800 RAM will not work for me!

Thanks,

JD

Reply to johndrake

I am using the C7P67 MB and the many types of RAM's out there don't always work for Supermicro MB, you have to review what they used and followed the same or get the fact sheet of the type of RAM's that do work and find one very close to the same. All the RAM should be the same type, don't mix, and watch the voltage, 1.8v only
I reviewed the Kingston versions and found one that works for mine, 16GB worth, #KHX1333C903B1K2/8G, took some time but works well.
BTW, what OS are you using

Reply to Hap

Hap:

I am running Windows Server 2008 R2. I figured that this SuperMicro motherboard with 2 LAN connectors, a quad-core Intel Q8400 CPU (with VT-d), and 8GB of RAM would make an excellent platform to test Hyper-V.

All the Kingston RAM DIMM's are 1.8v and are identical, purchased from NewEgg at the same time.

The Kingston part # KVR800D2N6K2/4G is found on Kingston's compatibility list for this motherboard:

http://tinyurl.com/3egbno3

Perhaps this motherboard only supports 8GB of DDR2-667 RAM - not DDR2-800? Perhaps the Kingston web site is wrong - is this the most likely explanation? Is that why the Crucial web site only shows compatibility with 8GB of DDR2-667 RAM?

Thanks,

JD

Reply to johndrake

JD,
If you found a different speed on Crucial, then I would question what to use with Kingston, I would believe Crucial first.
Most of the time I use Crucial but I took a chance with the new MB using Kingston, the price was just to hard to let go for 16GB worth. Do watch the voltage called out along with Non-ecc or Ecc and channel type, SM is picky

Reply to Hap

Hello,

Is the lower left portion of the MB unbalanced? At my last job we build a good number of 1U SM Chassis with X7SBL-LN2 and I found that the 1U heatsink bracket didn't fit in perfectly with the board. What happens was if I put in all the screws then it would just lightly bend enough that the leftward 2 RAM stick would either not show up, or cause other booting issue.

What I eventually did was only put in the 3 screws in the rear at the IO panel, and also used one of the plastic leg thingee that come with the chassis as support under where the SATA cables plug in. We also found that when a 1U case close, it could push the SATA cables down hard enough to also flex the board (thus also causing it to either not boot or not show up with all 4 sticks of RAM), and that's why we had to put a plastic leg support piece under that region of the MB to give it some support.

Once we figured out those trick, the MB setup work like a charm.

Reply to iizmoo

I have seen badly manf MB that were so warp after mounting in the case, things were twisted and connections failed, it happens.
Best thing to do with any new MB is to check the flatness before installing, cause a twisted MB when force to be flat can stress solder joints.
Reason why to worry with the heavy CPU heatsinks and MB's mounted vertical.
Also I check the RAM connector fingers to see if any are not shape correctly, could cause bad connection.
Then I look for cold solder joints, because sometimes during the initial setup for the wave solder machine the solder is not up to temp for the first group of MB's, things happen.

Reply to Hap
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