Pinnacle 14 HD -no sound

my pc spec had core i5 750 2.66gb with motherboard intel dp55wb. i install the pinnacle 15 HD it just only play the video but no sound at all..what is the problem with my pc

Reply to Anonymous

Have you checked at the very least if your audio hardware is active or enabled? Visit the sound properties of your control panel, and check in Device Manager as well.

I had this same problem. It quit playing audio in the preview window after I tried using my internal microphone to do a voice over for the first time. The rendered, final versions of the videos would have audio, just not in the preview/editing process. All other programs had sounds, windows/itunes/videos. After hours of searching on forums about this, I finally updated the driver that ran the microphone/sound. In my case it was the IDT - High Definition Audio CODEC. After it updated, I opened Pinnacle 14 and I had audio in the program again! What a frustrating issue...Hope this helps.

Message quoted 1 times

Reply to thewolf123

thewolf123 wrote :

I had this same problem. It quit playing audio in the preview window after I tried using my internal microphone to do a voice over for the first time. The rendered, final versions of the videos would have audio, just not in the preview/editing process. All other programs had sounds, windows/itunes/videos. After hours of searching on forums about this, I finally updated the driver that ran the microphone/sound. In my case it was the IDT - High Definition Audio CODEC. After it updated, I opened Pinnacle 14 and I had audio in the program again! What a frustrating issue...Hope this helps.

Hi there,
I have this problem too, the audio quit working after testing my microphone. But you say that I should update the driver that ran the microphone/sound. but how can I do that? I really need to get this project done and I can't lose everything I've made for this school project.

Hope you can help me,
Lara

Reply to Anonymous

The same thing happened to me. I was using Pinnacle 14, recording a voice-over, and hey all of a sudden, hey, no sound! All my other computer sounds were working, just no sounds at all in Pinnacle. Found the solution on another board, so simple. I will paste it below:
--------------------------------------------------------------------------------

I paid for this answer from pinnacle and can't believe this is not readily available on a support forum.

If you have no sound while in your Pinnacle 14, click on the windows speaker icon on the lower right corner of your screen. Then click on the word "mixer." If you have a Pinnacle program open, you will see a volume bar asociated with it. In my case, that volume was turned all the way down. Turn it up by clicking on it and sliding it upwards....presto - sound.

Message quoted 1 times

Reply to hobbitlovr

I had the same problem in february 2012 with my Pinnacle Studio v 11 under Windows 7. I got no sound after I had done a voice recording. I then pointed at the speaker symbol in the corner down to the right on the desk. I choosed Alternativ for volume control. I marked all alternativs and then my recorded voice could be heard!
L-E R :pt1cable:
Sweden

Message quoted 2 times

Reply to lerastin

lerastin wrote :

I had the same problem in february 2012 with my Pinnacle Studio v 11 under Windows 7. I got no sound after I had done a voice recording. I then pointed at the speaker symbol in the corner down to the right on the desk. I choosed Alternativ for volume control. I marked all alternativs and then my recorded voice could be heard!
L-E R :pt1cable:
Sweden

Yay! Always feels so good when you find the fix! And like most riddles, when you see the answer it seems so easy.

Reply to hobbitlovr

lerastin wrote :

I had the same problem in february 2012 with my Pinnacle Studio v 11 under Windows 7. I got no sound after I had done a voice recording. I then pointed at the speaker symbol in the corner down to the right on the desk. I choosed Alternativ for volume control. I marked all alternativs and then my recorded voice could be heard!
L-E R :pt1cable:
Sweden

what do you mean "alternativ"? Where is that? That word is nowhere in the volume control thing. So what exactly are you talking about?

Reply to sketchies

hobbitlovr wrote :

The same thing happened to me. I was using Pinnacle 14, recording a voice-over, and hey all of a sudden, hey, no sound! All my other computer sounds were working, just no sounds at all in Pinnacle. Found the solution on another board, so simple. I will paste it below:
--------------------------------------------------------------------------------

I paid for this answer from pinnacle and can't believe this is not readily available on a support forum.

If you have no sound while in your Pinnacle 14, click on the windows speaker icon on the lower right corner of your screen. Then click on the word "mixer." If you have a Pinnacle program open, you will see a volume bar asociated with it. In my case, that volume was turned all the way down. Turn it up by clicking on it and sliding it upwards....presto - sound.

Hi,

I haven't been so lucky! Checked Mixer already, Pinacle volume icon is up high but still no sound! It has happened all of a sudden, one minute I had a sound, the next it was lost. Now I can just watch the preview but how can I get the sound back??? I don't want to lose almost ready project so not keen on uninstalling Pinacle now. Any more clever ideas? Please help! This is awfully frustrating. I have all other sounds on my computer.

ostru

Reply to Anonymous

Forum Homebuilt Systems : Homebuilt Pinnacle 14 HD -no sound

Homebuilt

New Build

Prebuilt

CyberPower