[Solved] Matshita DVD-RAM UJ8A0AS Will Not Recognise DVDs

Thank you so much, I believe it's sorted my problem completely! I read through the thread, then just followed the original instructions to delete the two Registry entries, and it appears to have done just what I needed. I was able to see my DVD drive and to use it to install software straightaway, just now have to test it out against iTunes and a few other programmes as I go along, but this way at least I know what to try first in the future.

Could I just say how grateful I am to those who have read this thread, those who have pointed me in the right direction, and those who were able to come up with what appears to be the solution in the first place. I really appreciate all your time and efforts to solve this issue in the first place, and then to take the trouble to let me know about it.

It certainly seems to be. I opened iTunes to import a CD and it told me it wasn't happy that it had the right CD and DVD drivers, and that I should reinstall iTunes, so I did an update, reinstalled the latest version, and so far they seem to be talking to each other quite happily.

I am fairly confident this will continue!

Now how may I mark my thread as Solved, please? Or might someone / an Administrator do this for me?

Thank you again.

Thank you

Hi Jeremy,

Just tried a movie DVD in the drive, and it worked fine, first time, including activating AnyDVD, which is the programme I had suspected might have triggered the original problem, but it all appears to be working correctly. Maybe you could try using AnyDVD yourself? It's a programme I use to help with decoding DVDs to convert for iPods, etc., and it might help you if it's a related problem.

Other than that, I'm afraid I can't think of any other variants, but please feel free to let me know if you'd like me to test anything else.

Jane

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I want to thank you for posting this thread. I have a Sony Vaio (VGN-N325E) that had developed this problem recently and it had me stumped. I generally don't like messing with the registry, but the instructions were easy to follow (no step 3 necessary) and it worked like a charm. I generally burn stuff for my wife, and her mouse pad on her Compaq sucks. Thanks again for saving me a lot of headaches.