Tom's Hardware > Forum > Overclocking > Graphics Cards > [Solved] Display Driver Stopped Working In Palit GTX 580 3 GB Graphics Card

[Solved] Display Driver Stopped Working In Palit GTX 580 3 GB Graphics Card

Forum Overclocking : Graphics Cards [Solved] Display Driver Stopped Working In Palit GTX 580 3 GB Graphics Card

Hi.

I have been experiencing this problem since a month, that whenever I start playing a game (any game), my system display goes off for a few moments before coming back again. Every time this happens due to driver error message saying "Display Driver Nvidia 285.62 WHQ has stopped working and has recovered successfully" . This also happens when i start some kind of movie files, not all but some but most of them are AVI files or MPEG (*.mpg or *.mpeg) files.

My System configuration is:

Windows 7 64 bit Ultimate
Intel Core i7 2600 Processor
MSI P67A-GD65 Motherboard
Palit GTX 580 3GB GDDR5 Graphics Card
Transcend 4 GB 1333 MHZ (2*2GB) RAM
Corsair Gaming Series GS800 SMPS
NZXT Tempest EVO Gaming Cabinet

Please help. This problem has been nagging me for a long time.

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

Download the latest Nvidia driver, (which that may be), download Driver Sweeper from http://phyxion.net/Driver-Sweeper/Driver-Sweeper/, uninstall your Nvidia driver, restart your computer into safe mode, Run driver sweeper and do a clean for Nvidia display, remove all selected files, restart back into safe mode, install the newest Nvidia display driver (be sure it's for 64-bit Win 7), and test to see if the issue is fixed.

Reply to digitalzom-b

Hi shubhankar

You should do what digitalzom said and make sure you have the latest drivers for your card, and through windows update for the rest of your system.

However, the "stopped working and has been recovered" message is usually do to a hardware problem. Temp is a usual suspect, or a voltage that is too low for your clock speed if you are overclocking. Are you overclocking your card?

Download GPUz and check the temp of your GPU and report back here what you find.

Reply to blade061188

I am not overclocking the card. Dont have too. I ran the GPU-Z as you suggested me to. Under No gaming Condition Temperature is running at 42 deg C at 35% fan speed i.e 1100 RPM(approx) and GPU Load of 7-10%. Voltage is at 0.9630V While under gaming condition Temperature is around 64 deg C at 50% fan speed i.e. 2230 RPM (approx) GPU Load of 30% and Voltage is 1.00V.

Is that okay as per specifications under normal and gaming conditions. I have the latest set of drivers from NVIDIA which I mentioned above. I have not tried the solution Digital Zom-B yet.

Reply to shubhankar_venkatesh

Your temps are good, and if you aren't overclocking your voltage should be fine.

You said this has been nagging you for a long time. Has this been a problem since before the latest driver update? You could try an older, more stable driver to see if that will fix the problem.

If not, you may have a hardware problem. How old is the card?

Message quoted 1 times

Reply to blade061188

^That. However, I had this problem before with an older card, and it was because of a corrupted installation and left behind files from previous installs. Driver sweeper will remove any remaining files left behind from previous installations.

Reply to digitalzom-b

blade061188 wrote :

Its just two months old and since i have migrated to Win 7 64 Bit then only the problem has started. Previously I was on Win7 32 bit, back then it was fine.. Any clues what might be wrong.

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

Are you selecting the proper drivers from the download screen? Win 7 x64 as opposed to Win 7 x86?

It could be the card going bad too if you are sure that your windows installation is good and you are using the correct driver for your operating system. Once you have tried everything else, you may need to RMA your card for a replacement.

Reply to blade061188

never buy Palit..
(even though issues like this can happen with any card, still...)
never buy Palit.

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

I tried the method of Driver Sweeper. I also tried installing a previous version driver, result was the same. Driver crashes frequently as before. What can be the problem with the graphics card ?? Is it that the card has gone bad or was it bad since the beginning ?

Message edited by shubhankar_venkatesh on 01-22-2012 at 11:17:43 AM

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

do you have another card to test out in that unit.?

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

I do have another graphics card 8600GT 512 MB ram. What is your proposal for action please tell me ?

Reply to shubhankar_venkatesh

Try your 8600 in your system to see if you still have problems with system.

If you don't have problems with the 8600, there is a problem with your 580, if you still have problems with your system it could be another hardware issue. Motherobard, PSU.

It is most likely a problem with the card.

Reply to blade061188

I tried using my old card and it is working all fine not even a one time crash. All the games were running fine (offcourse at lowered details Crysis 2 and Battlefield 3). But the Palit GTX 580 3 GB Card was even crashing continously at lest 3 times even when i was opening Firefox 9 with 10 tabs. I guess that the card has gone bad ?? I it ?

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

did you uninstall drivers before you re-inserted GTX 580..?
you need to uninstall the nVidia drivers before you change cards.
if so then yes, it's the card.
if not then try it again before we make judgement on the card.
but it seems we have you on the right track..

P.S.
also run a test on your power supply.

Message edited by malmental on 01-24-2012 at 04:43:15 PM

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

No i dint uninstall the drivers. I switched the cards done. I took the desired driver updated automatically. Hassle free. How to run a test on the power supply ??

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

OK.
you need to go back and uninstall all nVidia packages and drivers.
then remove and install new card.

another way is when you get ready to install the drivers select custom install and then check the clean install option.

there's also using driver sweep but the custom install feature is my choice.

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

Before installing my old card I also did a jack out jack in of the Palit GTX 580 still no impact on the problem ? Or should I give another try ??

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

jack out - jack in..?

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

Removed and re-inserted.

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

that's what I thought but still not hurt to ask...
but now try it with uninstalling software first.

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

I think you are trying to say about a fresh installation for the graphics card i guess ?
I tried that too. I formatted my system and re-installed the OS. Will that solve your purpose ??

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

no, not the entire OS but just with driver sweeper or uninstalling just the nVidia drivers and then changing cards..

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

Wait wait... Isnt formatting the drive C, same as giving the card fresh installation like the uninstalling the driver then removing the card and re inserting the card and re-installing the driver ?? If not the should the steps be like this this:

1. remove the card
2. uninstall the drivers
3. re insert the card
4. re install the driver
all the steps in safe mode ?? Am i correct ??

Message quoted 1 times

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

shubhankar_venkatesh wrote :

1. remove the card
2. uninstall the drivers
3. re insert the card
4. re install the driver
all the steps in safe mode ?? Am i correct ??

yes..
mis-understanding I guess.

Message edited by malmental on 01-25-2012 at 04:16:00 PM

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

I tried that too. no impact still the same. Driver crashes regularly even when I open mozilla. I think the bloody card should go for replacement.

Message quoted 1 times

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

Best answer

shubhankar_venkatesh wrote :

I tried that too. no impact still the same. Driver crashes regularly even when I open mozilla. I think the bloody card should go for replacement.

yes send card back for replacement..

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

Best answer selected by shubhankar_venkatesh.

------------------------------ Intel Core i7 2600
MSI P67A-GD65
Palit GTX 580 3GB GDDR5
Transcend 4 GB 1333 MHZ
Reply to shubhankar_venkatesh

This topic has been closed by Mousemonkey

------------------------------

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Reply to Mousemonkey

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