Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No
Tom's Hardware > Forum > Storage > Optical Media > Problems with my external hard drive after dropping it

Problems with my external hard drive after dropping it

Forum Storage : Optical Media Problems with my external hard drive after dropping it

Word :    Username :           
 

Hello,
i dropped my hard drive recently (it's a 1tb wd in a nexstar cx case). The first time i used it after i dropped it it worked for a minute or so before the enclosure light turned off.

now when i turn it on the hd starts spinning and after a few seconds the enclosure light turns off. after about a minute the hd stops spinning and the light comes back on. my computer then detects the enclosure as an unknown drive in disk management and when i try to initialize it it gives me a CRC error.

i've tried searching for a while to find out whats wrong with it but can't find anyone in the same situation.

is it possible to get it working again/retrieve any data considering i was able to use it for a short time after the drop?

also i have a laptop and no desktop available to hook the hd into.

thanks
jack

Reply to jax_t
Register or log in to remove.

I hate to break it to you but it is unlikely that you will be able to retrieve that data. It sounds like maybe you bent the read head, or maybe the disc/rotor has become misaligned.

If it is REALLY important data you can swap the spindles out into another HDD. this is not something I know how to do personally. I know it CAN be done, but mostly it is done by professional data recovery companies. Expensive.

Sorry dude.

Reply to americanbrian

ah that sucks. i also looked the hd up on wd website and found that it's still under warranty but i presume they won't cover it for this type of damage?

Reply to jax_t

jax_t wrote :

ah that sucks. i also looked the hd up on wd website and found that it's still under warranty but i presume they won't cover it for this type of damage?


Probably not. Warranty covers manufacturing faults, not user damage.

Reply to bob100684

Please i have similar problem with my passport harddrive it dropped and the computer is unable to access it put the light is still on what can i doo

Reply to nuelolarinde

It is probably useless at this point..sorry

------------------------------ http://i1123.photobucket.com/albums/l546/area51reopened/Moderator1-1.jpg
http://valid.canardpc.com/cache/banner/2383852.png
Reply to Area51reopened
Register or log in to remove.
Tom's Hardware > Forum > Storage > Optical Media > Problems with my external hard drive after dropping it
Go to:

There are 770 identified and unidentified users. To see the list of identified users, Click here.

Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
  • Ask the community now
  • Publish
Ad
Latest best answer
Audio through DVI
By amite, 61 days ago:

Recently, I replaced my older Asus GT9600 card with the newer Asus GTX560. Now, at first...

They won a badge
Join us in greeting them
Top experts