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Dvd rom not reading dvd but reading cd

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my dvd rom not reading dvd but its reading cd,
can you pls help me to solve this issue

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Reply to IAS

IAS wrote :

my dvd rom not reading dvd but its reading cd,
can you pls help me to solve this issue

File format of dvd it is not reading ?

------------------------------ I don't need Google, my wife knows everything !

Reply to ksiemb

If it's not reading any DVDs at all, the DVD laser pickup may be bad, or dirty. Try cleaning the laser pickups with a cotton swab. If that does not fix it, replace the drive.

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