LG BluRay Drive Won't Read DVDs

Hello,

I have an LG BluRay drive in my PC. The exact model is the CH08LS10, and I have had it for around 6 months. Originally, it worked fine and could read DVD discs of all kinds (Game install discs, software, movies, etc.) However, over the last few months it has developed a problem with any non-BluRay discs that I try to use. After inserting a DVD, the drive will begin clicking a few times every second, and nothing else happens. I don't get any error messages, and I can't eject the disc without shutting down or restarting the computer.

So far I've tried updating to the 2.0 firmware for the drive on the LG site, which made no difference. I also used LG's online chat to talk to one of their customer service technicians, who told me to delete 2 files from my registry (the drivers for the device). It now appears that the 2 files are still gone even after rebooting and trying to update the drivers, and indeed I get an error message when I open iTunes for example, which says the drivers necessary for importing music from discs are missing.

I'm using Windows 7 64-bit, and each of the discs I've tried to use have worked fine on my laptop so I know they are not the issue.

Did I just get a bad drive, or is there some sort of fix for this?

Thanks!

jkach6,

Go to Control Panel/System/Device manager and under DVD/CD-ROM drives, right click on the “HL-DT-ST BDDVDRW CH08LS10 ATA Device” and Select “Uninstall”. This will uninstall the driver. Then under “Action” in the Device Manager select “Scan for Hardware Changes” which will reload the drivers.

I had the same issue. Blu-Ray & CDs would read, but DVDs would not. After the driver reinstall, CDs, DVDs, & Blue-Ray disks all read correctly.

Regards,

Scott

If I remember correctly, there are two read heads. One can read blu-ray; the other can read DVDs. If that's the case, it is possible for one head to be broken / unable to track. Unlikely, but a possible cause.