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Connection issue need help!!
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Thread : Connection issue need help!!
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Profile: stranger
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OK here is the problem:
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Profile: old hand
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Power cycle the modem and then open a Command Prompt and post the output from ipconfig/all.
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Profile: stranger
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Windows IP Configuration
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Profile: old hand
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Your network adapter is not being assigned an IP Address by the cable modem. Are you sure you power cycled the modem before connecting it to this computer? Cable modems remember the MAC address of the first connection they make.
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Profile: stranger
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The cable modem most likely needs to be reset by your ISP. Most cable companies put a MAC address lock on their modems so that they cannot be used with routers. If you changed the network adapter from the one you first used with the modem, the MAC lock needs to be reset. Power cycling the modem would not accomplish this. |
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Profile: Faithful Poster
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Sometimes there is a timeout on the MAC address registered for cable service. The fastest way to get things going will be to call the ISP but if that is something you dread just disconnect the modem, leave it off overnight, and give it a shot the next day. --------------- My precious... |
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Profile: stranger
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Ok i will try unplugging the modem tonight and see how it goes in the morning |
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Profile: stranger
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ok I am still getting the same problem, even after unplugged the modem all night. Also I reinstalled the driver software from Lynksis and still cannot get my computer to recognize it |
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Profile: Faithful Poster
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Its time give your ISP a call then. Just tell them you are putting your modem on a different computer. Message edited by folken on 06-10-2008 at 07:31:10 PM --------------- My precious... |
Tom's Hardware UK and Ireland Forums »
General Networking
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Network General Discussions »
Connection issue need help!!
