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Tom's Hardware > Forum > General UK & Ireland Discussions > Scan.co.uk

Scan.co.uk

Forum General UK & Ireland Discussions : Scan.co.uk

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epz0703   01-28-2010 at 09:22:21 PM
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I placed an order with Scan this afternoon. I paid for next day delivery. Stage 1. Invoice Printed and 2. Payment Authorised are complete. Stage 3. Picked 4. dispatched have red crosses next to them. It's now passed 20.00. Is this normal for next day deliveries. Tried calling Scan but they are closed. Sorry this is the first time I've ordered with them.

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ulysses35   01-29-2010 at 12:37:22 AM
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I wouldnt worry Scan are a very reputable company. From past experience they use Citylink for deliveries - check your dispatch notification for a tracking number, this will show you when it arrives at the couriers depot and when it is loaded onto a vehicle.

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13thmonkey   01-29-2010 at 12:39:04 PM
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+1, used them loads, they did declare one of my items 'out of stock' when they actually meant 'too busy to ship', but in 10 years i've never had any trouble with them. Returns are ok if you follow the rules regarding timing etc.

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mi1ez   01-29-2010 at 02:42:16 PM
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Definitely my retailer of choice.

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epz0703   01-30-2010 at 12:34:08 PM
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Thanks for all your replies. I didn't get any notification till the morning, not sure why but everything came. Not sure if I'll use them again. Everything was packaged well but they use citylink. I could hear the man throwing boxes around in his van. Not the first time had problems with them. I prefer parcel force or dpd.

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13thmonkey   01-30-2010 at 02:00:18 PM
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personally i also don'tlik shittylink, their nearest depot is 40miles away, but no damaged items delivered so far. Ebuyer also good, and has options for delivery.

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ulysses35   03-15-2010 at 07:43:41 PM
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+1 for ebuyer - especially the choice of delivery method. If I had to faul Scan then its the "Citylink" side of it....

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