Customers unimpressed with Microsoft licensing changes
Microsoft’s attempts to placate customers by revamping its controversial Software Assurance (SA) volume licensing programme have been slammed by IT directors who want a complete overhaul of the scheme.
Microsoft introduced the subscription-based SA four years ago to replace a volume licensing discount scheme that allowed customers to upgrade when it suited them. Under SA, users get free upgrades and other add-on benefits for the three years of their subscription.
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