My laptop is stuck on reset this pc and it won’t move what do I do?

I tried to reset my windows 10 laptop and it got stuck on the reset this pc screen.
Reply to nadinejohnston22
2 answers Last reply
More about laptop stuck reset wont move
  1. Something went wrong with the reset and it seems like you need to boot from windows 10 and reinstall.
    Reply to keatingscool
  2. Turn off, unplug, then remove the battery if you can.
    Reply to Retr0
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