New GPU not working

I just bought a new MSI 1070ti and it was working fine for a bit but after a game froze and i had to shutdown my pc by holding the power button it would only put out a black screen. I booted the pc with the on board graphics and reinstalled the drivers, reseated the gpu, and made sure everything was connected but no luck. My old gpu works fine but i wanted to make sure there wasn't something else i could have tried before sending it to get replaced/ refunded.

Here are my specs
CPU: I7-4790k
MOBO: ASRock Fatal1ty Z97 Killer
Ram: 16GB DDR3 2400MHz Corsair Vengence pro
GPU: R9 390x
PSU: Corsair 850w 80+ gold
1 answer Last reply
More about gpu working
  1. Well if your old card is working still and your new one froze on a game and bombed out I'd suggest getting it replaced/refunded. Sounds like a malfunctioned card.
    Reply to alexanderburger07
Ask a new question Answer

Read More