Screen goes blank screen

Hi, I`m suddenly having a problem with my graphics card. It just started today. I`m running windows 10 with a R9 290 card and it worked perfectly fine until this morning.

I left my PC unattended for about half an hour or so this morning and when I returned the screen was just blank (the backlight stays on but its just display black). I tried restarting my pc several times but after the windows 10 loading screen, it goes blank again. If I restart the pc from safe mode windows starts up properly but after about 10-15 minutes the screen goes blank again. I manage to check the GPU temps and fan speed before the screen went blank and it looked normal, no overheating.

I tried to uninstall the drivers and It seems to work fine without any drivers installed but as soon as I install them the problem starts again. I was using the latest Radeon software drivers (17.12.2). I tried installing an older version that work perfectly before but during the driver installation the screen went blank again. I`ve had to resort to using my integrated graphics at the moment.

This is really frustrating. Is it just a driver/software problem or is there a problem with the card itself? I really hope my card is dying.
Reply to madmax64
14 answers Last reply
More about screen blank screen
  1. If multiple driver versions didn't help to solve the problem, then it lies in your card, or the slot itself. If your motherboard has another x16 slot, try the card there, if the problem is caused by motherboard, the card would work in another slot normally.
    Reply to DRagor
  2. I have a 4x slot but the card won`t fit there. I think the graphics card is starting to fail because now I`m starting to get artifacts on the screen before it goes blank.
    Reply to madmax64
  3. madmax64 said:
    I have a 4x slot but the card won`t fit there. I think the graphics card is starting to fail because now I`m starting to get artifacts on the screen before it goes blank.


    Well, time for a new card then.
    Reply to DRagor
  4. DRagor said:
    madmax64 said:
    I have a 4x slot but the card won`t fit there. I think the graphics card is starting to fail because now I`m starting to get artifacts on the screen before it goes blank.


    Well, time for a new card then.


    What do you think would be a good replacement? Right now doesn't seem to be a good time to buy a new card. I think its probably better to wait a few months for the next gen cards. The only problem is I won`t be able to play any games until then.
    Reply to madmax64
  5. What CPU you use, and what screen resolution?
    I doubt the prices will fall significantly anytime soon.
    Reply to DRagor
  6. DRagor said:
    What CPU you use, and what screen resolution?
    I doubt the prices will fall significantly anytime soon.


    I7 4770k and currently running at 1080p resolution. But I was planning to get a nice 1440p screen with HDR support when they become available for a decent price.
    Reply to madmax64
  7. For 1080p: gtx 1050 ti is entry level GPU, with gtx 1060 6Gb or Rx 580 being optimal
    For 1440p: gtx 1070 or even gtx 1070 ti, and Vega 56 on AMD side.
    Note that AMD cards generally use more power, so require better PSU. Your current CPU should be able to manage all those cards without problems.
    Reply to DRagor
  8. I was considering the 8GB version of the 580 but performance wise its almost the same as my 290 so its not really worth the price for me. Do you think its worth getting the non TI version of the 1080? I think its probably better to wait for the next gen cards.
    Reply to madmax64
  9. 1080 would pair nicely with 1440p/144 Hz screen. As for next gen, I think it is way too early to predict anything - performance or prices.
    Reply to DRagor
  10. DRagor said:
    1080 would pair nicely with 1440p/144 Hz screen. As for next gen, I think it is way too early to predict anything - performance or prices.

    I think it might be best if I can find a cheap used card as a replacement for now. Thanks for the help.
    Reply to madmax64
  11. I noticed my cpu is running extremely hot under full load. I have a I7 4770k but its not overclocked just using the boost feature with the stock cooler. It`s running at 3.9ghz most of the time. I tried a few stress tests and the cpu temps reach 98 degrees under full load (intel burn test says my cpu is stable even at those temps). However the clockspeed stays at around 3.8ghz and sometime drops to 3.4 for a couple of seconds and then goes back up during the tests. Are these temps ok since the cpu doen`t seem to be throttling much at those temps. I`ve been meaning to buy a custom cooler for the cpu ever since I got it but I never got round to doing it.

    I`m going to try and test the temps while gamimg. Maybe my cpu is overheating and the gpu is fine.
    Reply to madmax64
  12. If the problem would lie in CPU, you would face the same blank screen problem using integrated graphics. But yes, the temps of CPU are a bit too high. Perhaps all you need to solve this is to clean the heat sink and repaste it. Custom cooler is always good option too.
    Reply to DRagor
  13. DRagor said:
    If the problem would lie in CPU, you would face the same blank screen problem using integrated graphics. But yes, the temps of CPU are a bit too high. Perhaps all you need to solve this is to clean the heat sink and repaste it. Custom cooler is always good option too.

    I think I`ll go for a custom cooler. Something like the Cooler Master Hyper 212x. Seems like a good cooler for the price.
    Reply to madmax64
  14. Hyper 212X is indeed good for its price, and should work with your CPU without problem.
    Reply to DRagor
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