Cannot connect Xbox One S controller to W10 Laptop via Bluetooth

Hi there, my Windows 10 laptop cannot find my Xbox One S controller via bluetooth despite all drivers being up to date. My laptop can find my Xbox and TV so that bit works and my phone can find the controller so that bit works, it's just putting the two together that's the problem.

Many thanks.
Reply to andyluvsfilms
3 answers Last reply
More about connect xbox controller w10 laptop bluetooth
  1. Can you share the make and model of your laptop? Is the BIOS on your laptop up to date?
    Reply to Lutfij
  2. It's a Toshiba Satellite L50 C 20G. How do i (exactly) update the bias. Sorry. Thank you.
    Reply to andyluvsfilms
  3. you need to update controller firmware. steps on xbox website.
    Reply to TadashiTG
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