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DRAM stuck at 2133 MHz: MSI- X370 Gaming Plus and G Skill Ripjaws DDR4 3200

I recently built my first new computer two months ago and recently I found out that my DRAM frequency was stuck at 2133 MHz. I do have XMP on but CPU-Z still reports that my DRAM speed is at 2133 MHz. Any help would be appreciated!

https://gyazo.com/dc2f000b44076049ad7f5d97599a9d4f

https://gyazo.com/c0e23b34a48796580380c4a35dbfbb5b
Reply to douglaswang69
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  1. douglaswang69 said:
    I recently built my first new computer two months ago and recently I found out that my DRAM frequency was stuck at 2133 MHz. I do have XMP on but CPU-Z still reports that my DRAM speed is at 2133 MHz. Any help would be appreciated!

    https://gyazo.com/dc2f000b44076049ad7f5d97599a9d4f

    https://gyazo.com/c0e23b34a48796580380c4a35dbfbb5b


    Are you running the latest bios? Looking at the board the last four updates helped with memory compatibility.
    Reply to krzyimprt
  2. krzyimprt said:
    douglaswang69 said:
    I recently built my first new computer two months ago and recently I found out that my DRAM frequency was stuck at 2133 MHz. I do have XMP on but CPU-Z still reports that my DRAM speed is at 2133 MHz. Any help would be appreciated!

    https://gyazo.com/dc2f000b44076049ad7f5d97599a9d4f

    https://gyazo.com/c0e23b34a48796580380c4a35dbfbb5b


    Are you running the latest bios? Looking at the board the last four updates helped with memory compatibility.


    I tried updating the bios but it says that my version of the bios is not MSI compatible which is weird because I downloaded the file from the MSI website. My bios' current version is E7A33AMS.500. Is this the newest bios version?
    Reply to douglaswang69
  3. douglaswang69 said:
    krzyimprt said:
    douglaswang69 said:
    I recently built my first new computer two months ago and recently I found out that my DRAM frequency was stuck at 2133 MHz. I do have XMP on but CPU-Z still reports that my DRAM speed is at 2133 MHz. Any help would be appreciated!

    https://gyazo.com/dc2f000b44076049ad7f5d97599a9d4f

    https://gyazo.com/c0e23b34a48796580380c4a35dbfbb5b


    Are you running the latest bios? Looking at the board the last four updates helped with memory compatibility.


    I tried updating the bios but it says that my version of the bios is not MSI compatible which is weird because I downloaded the file from the MSI website. My bios' current version is E7A33AMS.500. Is this the newest bios version?


    7A31v19
    Release Date
    2017-09-19

    is the latest bios. If you're unsure look for the bios date under the motherboard tab in CPU-Z. Place the .190 file on the root of your flashdrive go into the bios and update it with mflash.
    Reply to krzyimprt
  4. krzyimprt said:
    douglaswang69 said:
    krzyimprt said:
    douglaswang69 said:
    I recently built my first new computer two months ago and recently I found out that my DRAM frequency was stuck at 2133 MHz. I do have XMP on but CPU-Z still reports that my DRAM speed is at 2133 MHz. Any help would be appreciated!

    https://gyazo.com/dc2f000b44076049ad7f5d97599a9d4f

    https://gyazo.com/c0e23b34a48796580380c4a35dbfbb5b


    Are you running the latest bios? Looking at the board the last four updates helped with memory compatibility.


    I tried updating the bios but it says that my version of the bios is not MSI compatible which is weird because I downloaded the file from the MSI website. My bios' current version is E7A33AMS.500. Is this the newest bios version?


    7A31v19
    Release Date
    2017-09-19

    is the latest bios. If you're unsure look for the bios date under the motherboard tab in CPU-Z. Place the .190 file on the root of your flashdrive go into the bios and update it with mflash.


    Ahhh thanks I got it to update! I managed to push my DRAM frequency to 2800 from 2133 but now CPU-Z reads my CPU speed at 3200 MHz whereas my bios still reads 3700 MHz. I checked my processor power management and it correctly shows the maximum processor frequency to be 3800 MHz but I am only getting 3200 MHz. Is there any options in bios that I can change to correct this frequency?
    Reply to douglaswang69
  5. Best answer
    douglaswang69 said:
    krzyimprt said:
    douglaswang69 said:
    krzyimprt said:
    douglaswang69 said:
    I recently built my first new computer two months ago and recently I found out that my DRAM frequency was stuck at 2133 MHz. I do have XMP on but CPU-Z still reports that my DRAM speed is at 2133 MHz. Any help would be appreciated!

    https://gyazo.com/dc2f000b44076049ad7f5d97599a9d4f

    https://gyazo.com/c0e23b34a48796580380c4a35dbfbb5b


    Are you running the latest bios? Looking at the board the last four updates helped with memory compatibility.


    I tried updating the bios but it says that my version of the bios is not MSI compatible which is weird because I downloaded the file from the MSI website. My bios' current version is E7A33AMS.500. Is this the newest bios version?


    7A31v19
    Release Date
    2017-09-19

    is the latest bios. If you're unsure look for the bios date under the motherboard tab in CPU-Z. Place the .190 file on the root of your flashdrive go into the bios and update it with mflash.


    Ahhh thanks I got it to update! I managed to push my DRAM frequency to 2800 from 2133 but now CPU-Z reads my CPU speed at 3200 MHz whereas my bios still reads 3700 MHz. I checked my processor power management and it correctly shows the maximum processor frequency to be 3800 MHz but I am only getting 3200 MHz. Is there any options in bios that I can change to correct this frequency?


    Enable XMP in the bios and your RAM should run at 3200Mhz. Not sure why your cpu frequency lowered, what CPU do you have? Under AI tweaker you can set a cpu multiplier (sync all cores) x37 = 3.7ghz. Having it on auto should already run your CPU at it's highest frequency. Enable high performance mode under power options in windows and see if it runs at it's default base clock.
    Reply to krzyimprt
  6. krzyimprt said:
    douglaswang69 said:
    krzyimprt said:
    douglaswang69 said:
    krzyimprt said:
    douglaswang69 said:
    I recently built my first new computer two months ago and recently I found out that my DRAM frequency was stuck at 2133 MHz. I do have XMP on but CPU-Z still reports that my DRAM speed is at 2133 MHz. Any help would be appreciated!

    https://gyazo.com/dc2f000b44076049ad7f5d97599a9d4f

    https://gyazo.com/c0e23b34a48796580380c4a35dbfbb5b


    Are you running the latest bios? Looking at the board the last four updates helped with memory compatibility.


    I tried updating the bios but it says that my version of the bios is not MSI compatible which is weird because I downloaded the file from the MSI website. My bios' current version is E7A33AMS.500. Is this the newest bios version?


    7A31v19
    Release Date
    2017-09-19

    is the latest bios. If you're unsure look for the bios date under the motherboard tab in CPU-Z. Place the .190 file on the root of your flashdrive go into the bios and update it with mflash.


    Ahhh thanks I got it to update! I managed to push my DRAM frequency to 2800 from 2133 but now CPU-Z reads my CPU speed at 3200 MHz whereas my bios still reads 3700 MHz. I checked my processor power management and it correctly shows the maximum processor frequency to be 3800 MHz but I am only getting 3200 MHz. Is there any options in bios that I can change to correct this frequency?


    Enable XMP in the bios and your RAM should run at 3200Mhz. Not sure why your cpu frequency lowered, what CPU do you have? Under AI tweaker you can set a cpu multiplier (sync all cores) x37 = 3.7ghz. Having it on auto should already run your CPU at it's highest frequency. Enable high performance mode under power options in windows and see if it runs at it's default base clock.


    Thanks for all the help! I managed to change my CPU speed to 3.8. I'm still stuck at 2800 MHz but I'm pretty happy from the change from 2133-2800.
    Reply to douglaswang69
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