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New Computer Stutters Severely

I'm new in computer building and just put my PC together 2 weeks ago. I have had awful stuttering since the day I put it together. I did a benchmark earlier. In Portal, I get 7-8 Frames Per Second max. In Hearts of Iron IV, I get 3-5 Frames Per Second max.
Specs:
CPU: AMD ryzen 5 1400
Mobo: Asus STRIX B350-F
Memory: Team-Vulcan 16GB x2
Storage: Hitachi - Ultrastar 7K3000 3TB 3.5" 7200RPM HDD
GPU: EVGA - Geforce GTX 1060 6GB
PSU: EVGA - SuperNOVA NEX 650W 80+ Gold
OS: Windows 10 Home 64-bit

I was wondering if anyone had any idea how to fix this issue? Thanks in advance.
Reply to robertdonlin55555
22 answers Last reply Best Answer
More about computer stutters severely
  1. Temps? Did you overclock? Reinstall windows
    Reply to WiiUMasterGman
  2. WiiUMasterGman said:
    Temps? Did you overclock? Reinstall windows

    After a few hours of hoi4, I booted into BIOS and the temps stayed low, around 40C for the CPU. It stutters with and without OC.
    Reply to robertdonlin55555
  3. Did you download the newest drivers for that 1060?
    http://www.nvidia.com/Download/index.aspx
    Reply to WildCard999
  4. WildCard999 said:
    Did you download the newest drivers for that 1060?
    http://www.nvidia.com/Download/index.aspx


    Just reinstalled Drivers. No Improvement.
    Reply to robertdonlin55555
  5. Check your CPU & GPU usage while gaming, use a program such as HWmonitor to note the min/max.
    https://www.cpuid.com/softwares/hwmonitor.html
    Reply to WildCard999
  6. WildCard999 said:
    Check your CPU & GPU usage while gaming, use a program such as HWmonitor to note the min/max.
    https://www.cpuid.com/softwares/hwmonitor.html


    Found the problem. CPU usage hit 100%. not sure how to fix?
    Reply to robertdonlin55555
  7. Look in Task Manager and find out what's using up your CPU. While the build is new is there a possibly that the system is infected with a virus or malware?

    Try scanning (full scan) with Malwarebytes free and a AV program such as Avast, AVG or even Windows Defender.
    Reply to WildCard999
  8. WildCard999 said:
    Look in Task Manager and find out what's using up your CPU. While the build is new is there a possibly that the system is infected with a virus or malware?

    Try scanning (full scan) with Malwarebytes free and a AV program such as Avast, AVG or even Windows Defender.


    I mean, it’s possible there’s a virus or something. The CPU is used almost exclusively by whatever game is running.
    Reply to robertdonlin55555
  9. What does CPU usage show when nothing is running? 1400 is enough to run a 1060 or maybe even 1070.

    Open up task manager. What does it show disk usage at? If you are downloading a game or something while playing, that can make it stutter as well.
    Reply to ohiou_grad_2006
  10. ohiou_grad_2006 said:
    What does CPU usage show when nothing is running? 1400 is enough to run a 1060 or maybe even 1070.

    Open up task manager. What does it show disk usage at? If you are downloading a game or something while playing, that can make it stutter as well.


    I’m not doing anything while playing except sometimes talking on discord. My CPU usage while idle is 0-2%
    Reply to robertdonlin55555
  11. For now, reset your bios to the stock default settings. Also may want to check to see if there are any bios updates available for your motherboard and apply it if there is.

    Also when you built your computer, did you do a clean install of Windows, or just pull a hard drive that was from another pc and just install it into the new computer?

    Another thing, did you install all of the chipset drivers etc on the driver disk? If not, you may wish to do that as well. Since you've had the issue since the day it was put together, that would be a place to start.

    Also, again, pull up task manager, and look at your disk usage. What does it say? If there is a high rate of disk usage on your hard drive, that will make the system seem to crawl.

    Another dumb question, the hard drive you used, was it new or used, etc? Just trying to get a feel for what may be going on.
    Reply to ohiou_grad_2006
  12. ohiou_grad_2006 said:
    For now, reset your bios to the stock default settings. Also may want to check to see if there are any bios updates available for your motherboard and apply it if there is.

    Also when you built your computer, did you do a clean install of Windows, or just pull a hard drive that was from another pc and just install it into the new computer?

    Another thing, did you install all of the chipset drivers etc on the driver disk? If not, you may wish to do that as well. Since you've had the issue since the day it was put together, that would be a place to start.

    Also, again, pull up task manager, and look at your disk usage. What does it say? If there is a high rate of disk usage on your hard drive, that will make the system seem to crawl.

    Another dumb question, the hard drive you used, was it new or used, etc? Just trying to get a feel for what may be going on.


    Not sure what chipset drivers even are tbh, I'm a goof. Disk usage is very low. HDD is brand spanking new. I did a clean windows install as well. I'm almost certain BIOS is fully up to date.
    Reply to robertdonlin55555
  13. WildCard999 said:
    Look in Task Manager and find out what's using up your CPU. While the build is new is there a possibly that the system is infected with a virus or malware?

    Try scanning (full scan) with Malwarebytes free and a AV program such as Avast, AVG or even Windows Defender.


    Update: ran Malwarebytes, problem persists.
    Reply to robertdonlin55555
  14. While gaming check the task manager and find out what's causing your CPU to run at 100%.
    Reply to WildCard999
  15. For chipset drivers etc, you should have had a CD that came with your motherboard. Did you install the items on that?
    Reply to ohiou_grad_2006
  16. ohiou_grad_2006 said:
    For chipset drivers etc, you should have had a CD that came with your motherboard. Did you install the items on that?


    No, I just installed them after reading your reply. No improvement.
    Reply to robertdonlin55555
  17. WildCard999 said:
    While gaming check the task manager and find out what's causing your CPU to run at 100%.


    Only tasks taking up any significant portion of my CPU are the games themselves (60%+) and Windows processes (~30%)
    Reply to robertdonlin55555
  18. Ok. I think I may have found something for you. Not sure if this will help. Was doing quck reading on another forum where a guy had the same issue you have, and he had a 1700 and a 1080. If you look on page 5, about the middle of the page he kind of talks about it. He says that it was the fault of the Windows 10 creators update. Apparently there is something in some scenarios regarding the Windows 10 Creators Update and Nvidia GPUs. He stated that once he formatted and when back to the Windows 10 Anniversary update, I think that is version 1607, that it solved all of his issues.

    https://www.techpowerup.com/forums/threads/gtx-1080-r7-1700-stuttering-over-a-month-day-yes-day-no-help-tried-everything.235497/page-5

    You could try that, but apparently they just released the new Fall Creators update today. So if you had the creators update from March, version 1703 I think, you may attempt going to the Fall Creators update and see if that solves it for you.

    I don't have hardly any issues, but then again, I'm running an RX 480 8gb card, so any nvida issues would not affect me.
    Reply to ohiou_grad_2006
  19. Reply to ohiou_grad_2006
  20. ohiou_grad_2006 said:
    Ok. I think I may have found something for you. Not sure if this will help. Was doing quck reading on another forum where a guy had the same issue you have, and he had a 1700 and a 1080. If you look on page 5, about the middle of the page he kind of talks about it. He says that it was the fault of the Windows 10 creators update. Apparently there is something in some scenarios regarding the Windows 10 Creators Update and Nvidia GPUs. He stated that once he formatted and when back to the Windows 10 Anniversary update, I think that is version 1607, that it solved all of his issues.

    https://www.techpowerup.com/forums/threads/gtx-1080-r7-1700-stuttering-over-a-month-day-yes-day-no-help-tried-everything.235497/page-5

    You could try that, but apparently they just released the new Fall Creators update today. So if you had the creators update from March, version 1703 I think, you may attempt going to the Fall Creators update and see if that solves it for you.

    I don't have hardly any issues, but then again, I'm running an RX 480 8gb card, so any nvida issues would not affect me.


    ohiou_grad_2006 said:


    Thanks for the patience. Trying to figure out what version of Windows I have and how to get the newest version. Windows does not give you a very clear way to see which version you're on apparently. even followed the instructions on the website, didn't help. Also doesn't help that I'm using a mobile phone as a hotspot for internet :-P. As I was typing this, I got an alert that said "Microsoft can't install the latest security updates." Not very happy with Microsoft right now...
    Reply to robertdonlin55555
  21. Best answer
    Try this.

    https://www.microsoft.com/en-us/software-download/windows10

    Easiest way is to tell it to download the media creation tool, then tell it to upgrade your computer, it will download the files it needs and run through it's deal and check to make sure everything is compatible and should install the latest version.

    You might wish to have it create a usb installer instead though and run setup from that. Then if something goes wrong you have a way to boot the computer from USB and do a clean reinstall without having to re download everything.
    Reply to ohiou_grad_2006
  22. ohiou_grad_2006 said:
    Try this.

    https://www.microsoft.com/en-us/software-download/windows10

    Easiest way is to tell it to download the media creation tool, then tell it to upgrade your computer, it will download the files it needs and run through it's deal and check to make sure everything is compatible and should install the latest version.

    You might wish to have it create a usb installer instead though and run setup from that. Then if something goes wrong you have a way to boot the computer from USB and do a clean reinstall without having to re download everything.


    Thanks! I'll be sure to try that as soonas my current download is finished.
    Reply to robertdonlin55555
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