Game/App.exe message and PC freezing with new GPU installation!


Just bought a zotac gtx 1080 mini...

My specs-
Kabylake I5-7600K (overclocked to 5Ghz)
Asus z170A motherboard (bought it long before other parts-updated bios)
Zotac gtx 1080 mini
EVGA 750 watt B1 bronze power supply
1 stick Corsair 2666mhz 8gb DDR4 ram (Running at 2667mhz and at 7.9Gb of it's 8Gb)
Crucial 275gb SSD
1 TB external toshiba drive

Ok so heres my problem. I originally was using the integrated graphics until I bought the 1080. Everything was absolutely fine. When I got the new card I immediately downloaded the newest drivers. Then when I tried to run a benchmark for overclocking it immediately prompted a "(app/game).exe has stopped working". So then I looked it up and I ended up going into safe mode and used DDU to uninstall all the nvidia drivers and did the same for the Intel integrated drivers. Then I reinstalled nvidia latest drivers from nvidia home page. To no avail... It did somehow give the games a little more headroom and the benchmarks will open but still same overall problems. Also when I play easier games/older games they play fine. Besides Planetside 2, the benchmarks I own, and the games Rocket league and Red orchestra 2 I have no problems. Everything else runs fine to my knowledge.

p.s. Video playback is also fine.

So I have since used 3 different nvidia drivers-same problem
I have no Ram issues- memtest
I have reinstalled a benchmark- no help
I am reinstalled and verified Rocket League still doesn't play.
I have updated my Bios to current- no help
I have updated all motherboard drivers- no help.
I have now completely reset windows completely deleting everything- same results.
I RMA'd first card-same results.

Finally I took the cooler off, removed previous thermal paste, applied new thermal paste, and put the cooler back on. Runs 20°c cooler and solved all crashing issues, and no more BSOD!

Hope this helps someone in need!
3 answers Last reply Best Answer
More about game app exe message freezing gpu installation
  1. First, overclocking results are never 'guaranteed,' so even if everyone and their dog is able to run at 5.0GHz, you might get a dud chip that tops out at 4.8GHz.
  2. Calvin7 said:
    First, overclocking results are never 'guaranteed,' so even if everyone and their dog is able to run at 5.0GHz, you might get a dud chip that tops out at 4.8GHz.

    Thanks Calvin, but I meant that I overclocked my I5 to 5Ghz. Very easily at that. I have it sitting under a Hyper 212 Evo. Thanks for the help anyways.
  3. Best answer
    Hey everyone, just wanted y’all to know, I fixed my own problem. I found out that I had applied to much thermal paste to my overclocked processor, and didn’t tighten my cpu cooler enough, so the cpu was getting too hot causing a unstable cpu. This was causing the crashing and BSOD. By the why my BSOD was the “Clock-work timeout” error. Thanks for the help everyone.
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