External Hard Drive Issues

I was copying files to my Seagate 2 TB external drive, when it just disconnected!

Now it won't connect at all. The light isn't blinking, but I can hear and feel the disk inside running.

It is detected by BIOS, but on Disk Management it says "Unallocated" even though I still have data on it.

What do I do?
Reply to Shmecklesberainin
11 answers Last reply
More about external hard drive issues
  1. Which model of Seagate external drive is it? Is it a portable USB or a desktop USB with a power cable? Is there valuable data on the drive that you cannot live without?
    Reply to DR_Luke
  2. It's a portable Hard Drive. I have very important data on there. I'm thinking about bringing it to a place in Utah called PC Laptops to see if I can get the data recovered.

    Any other tips?
    Reply to Shmecklesberainin
  3. If your data is valuable, I don't suggest you take your drive to just any computer technician. You don't need a kid out of high school on minimum wage messing around and making things worse. Rather, you should look for a reputable data recovery lab. Labs that I find trustworthy and affordable are:

    Recovery Force
    Data Medics
    Data Savers
    PC Image
    Data Busters
    Mind Merge

    Call around to find a lab that you feel comfortable with.
    Reply to DR_Luke
  4. I think something might be wrong with the MBR. How can I fix this without losing the pictures?
    Reply to Shmecklesberainin
  5. The odds that sector 0 randomly disappeared is not likely.

    Partition Showing As RAW
    Reply to DR_Luke
  6. It was working just fine, then it disconnected and now the light isn't glowing and it won't connect.

    I can still hear and feel the disk spinning inside.
    Reply to Shmecklesberainin
  7. You can try to connect to the drive directly by removing it from the enclosure and see how it behaves when connected directly to your system. You can also attempt to clone the drive with ddrescue (Guide to ddrescue), but take note that if the drive is failing, everything you do could make things worse.
    Reply to DR_Luke
  8. Is Kroll Ontrack good?
    Reply to Shmecklesberainin
  9. Where are you located?
    Reply to DR_Luke
  10. DR_Luke said:
    Where are you located?


    I'm from Utah.
    Reply to Shmecklesberainin
  11. Labs I recommend in North America, if you don't want to pay an arm and a leg for fancy sales pitches and big marketing teams are:

    Recovery Force
    Data Medics
    Data Savers
    Reply to DR_Luke
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