TridentZ RGB Ruined by XMP?

Hey everyone!

System: Ryzen 5 1600x, TridentZ RGBG.SKILL TridentZ RGB Series 16GB (2 x 8GB) 288-Pin DDR43200MHz (PC4 25600) Desktop Memory Model F4-3200C16D-16GTZR, 500GB NVMe Samsung 950 Evo, Aurous Gaming 5 Motherboard.

I Just built my first computer and I had watched a bunch of videos talking about how Ryzen scles with RAM speed. So When I got into the BIOS, I turned on XMP and it automatically changed the speed on my RAM to the correct speed (3200). After doing this, I could not get back into BIOS. It would just be frozen saying "BIOS has been reset, please reconfigure etc." The mouse was not responsive and essentially you had to restart the comp and simply NOT use BIOS. SO I tried using the backup BIOS, and the backup was accessible. Tried the same thing after looking up videos or anything I can about XMP and then after that, Now the comp won't boot. Your turn the comp on, and it simply is a black screen. SO I ordered corsair RGB memory since I heard someone with the same MB and RAM had the SAME issue. Swapped out memory and suddenly his comp worked again. SO my question is 2 fold, 1. How could turning on XMP and having it set to the actual speed ruin anything? and 2. If that's not the proper way of changing the speed on the BIOS to match the speed of the RAM, then HOW should I do it correctly?

Also side note: 1, I have tried clearing the CMOS MULTIPLE times, via jumper, via popping out the battery (power off and disconnected), and also pressing the CMOS clear switch to no avail). What I did notice was the debug code said 0D and it was switching back and forth between the main bios and then like 10 seconds later switching to the backup BIOS. I saw this based on the inidicator lights on the motherboard.
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More about tridentz rgb ruined xmp
  1. CPU and motherboard is not capable of XMP, the motherboard is not listed on the G.Skill QVL for the memory kit, so XMP will not work as intended. AMD Ryzen requires manual tweaking to reach 2933+ so you will need to increase host clock and potentially SoC Voltage to stabilize the CPU.

    The best thing to do is start from DDR4-2800, then work your way up so you know what the system needs at each level, then you can scale up accordingly rather than taking guesses at what settings may work.
  2. Thank you SOOOOO much for responding!! That's actually incredible that I got an official response from G.Skill! So there have been some developments. I tried putting just ONE stick of ram in and poof, it worked. I was able to boot into BIOS, clear all settings and then switch to the other BIOS and clear all settings. BUT, now I have an error code on ONE version of the BIOS that pops kind inconsistently that reads "F9" which is the "Recovery capsule is not found," Error code. When this happens, it restarts, shows F9 again and powers off and continues to cycle. Remember, this is after the BIOS is back to default settings on BOTH BIOS and this is also with BOTH sticks now installed. The only way that I know stops the boot cycle is by manual shutting off the PSU for a second or two and then turning it back on and firing up the PC. It happens pretty consistently but not exactly every time, but everytime that it DOES happen, it pops that F9 code. Any ideas? Also im on BIOS version F5 I believe.


    gskill support said:
    CPU and motherboard is not capable of XMP, the motherboard is not listed on the G.Skill QVL for the memory kit, so XMP will not work as intended. AMD Ryzen requires manual tweaking to reach 2933+ so you will need to increase host clock and potentially SoC Voltage to stabilize the CPU.

    The best thing to do is start from DDR4-2800, then work your way up so you know what the system needs at each level, then you can scale up accordingly rather than taking guesses at what settings may work.
  3. A single stick worked at 3200 C16? Or do you mean it was able to boot up?

    Which slots do you have the memory installed in? They should be in the same color slots furthest away from the CPU, typically slots 2 and 4 away from the processor.

    Download to the latest BIOS and see if it works better.
  4. Sorry for the lack of specificity. So Installing ONE stick I was able POST. Get into BIOS and clear everything out. Currently, I'm able to use both sticks but even with BOTH BIOS at default settings, ONE BIOS (Both were just updated to the latest BIOS, all default settings) pops an F9 code unless I cycle the power to the PSU and THEN turn on the machine. Very strange. One BIOS (same bios version for both) works completely fine (still not able to OC the memory at all) And the other BIOS pops the F9 error. Neither BIOS will allow me to bump up the speed past the default 2133. I have them populated on the slot furthest from the CPU and second slot from the CPU so from what it sounds like, 2 and 4. I'll be trying corsair memory today to see if it's the memory or the board at this point. I'm assuming on the new memory, different brand, if it still pops the F9 code, then it's probably a defective motherboard.

    gskill support said:
    A single stick worked at 3200 C16? Or do you mean it was able to boot up?

    Which slots do you have the memory installed in? They should be in the same color slots furthest away from the CPU, typically slots 2 and 4 away from the processor.

    Download to the latest BIOS and see if it works better.

  5. Update! So NOTHING was wrong with the TridentZ GTZR memory. It was as G.Skill had stated, you simply need to put in the timings manually and make sure your voltage for the memory is set to at least 1.35v. All I did was use the timings that were stated on the memory and make sure the voltage increased from the default 1.2v. Let the comp restart about 3 to 5 times (this is normal process when OC'ing which I was unaware of and when it was restarting it was popping the F9 code) and about the 4th or 5th restart it booted up with the OC applied! Easy money!

    For reference: I'm on a Aurous Gaming 5 on BIOS F6
  6. Sorry for hi-jacking your thread. Basically writing because I googled on this kit and overclocking and ended up here and since G.Skill was around I kinda want to ask. Then again if I made my own thread maybe I'd have just the same luck?

    gskill support said:
    CPU and motherboard is not capable of XMP, the motherboard is not listed on the G.Skill QVL for the memory kit, so XMP will not work as intended. AMD Ryzen requires manual tweaking to reach 2933+ so you will need to increase host clock and potentially SoC Voltage to stabilize the CPU.

    The best thing to do is start from DDR4-2800, then work your way up so you know what the system needs at each level, then you can scale up accordingly rather than taking guesses at what settings may work.
    May I ask how well it run with Intel? (Like ASUS Z370-F Strix and i7 8700K?)

    I did order and have a Corsair Vengeance 3466 CL 16 kit which cost about 100 SEK more than the Trident Z would cost from amazon.co.uk (too expensive here in Sweden) however I have it in black and would possibly want to build a white build, I could return it and order a tiny bit more expensive kit but also the RGB solution of Corsair is worse and they seem to be too cheap to send out a par of white head-spreaders as a solution even though the kit cost $248. The Corsair kit is Samsung B-die so perfect for Ryzen and the reason I picked it was to maximize compatibility. But then there's the fact it's black.. And uglier than Trident Z =P
    The Samsung B-die Samsung stuff easily cost 25% more than the 3200 MHz CL16 kit. I know that one isn't B-die and isn't perfect for Ryzen but how well does it work on Intel? I assume it would run at 3200 MHz but could it also be overclocked a decent amount or is it quite a bit worse than the B-die stuff there?

    Shipping my RAM back and order a tiny bit cheaper non B-die Trident Z would mean the end result would cost about as much as what I have. I would gain your better looks but would get what's really a worse module / memory chips. Don't know if it's worth it but I'm kinda considering it.

    If Corsair had offered me a pair of white heat-spreaders then maybe that would had been enough. Should had ordered Trident Z from the beginning. Like a month ago I was considering this kit for 1799 SEK, it's about 1860 + shipping + Prime from Amazon and the Corsair kit was 2099, returning it is 79, the white 3600 CL 18 Vengeance kit is 2199 and the B-die Trident Z are around 2500 I guess.

    I assume you have no interest in hooking me up with a bit cheaper preferably B-die chip vs images/videos/specs of machine at various places but if something such could had been arranged that would had been even nicer ;D
  7. Enable XMP Profile in BIOS and that should take care of all settings. Also, make sure to have the latest BIOS.

    There is no problem with Intel Z370, only limitations with X370 and B350 AMD platforms.
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