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External Hard Drive not working, recognized by device manager but not by drive manager

My WD Passport Ultra External Hard Drive isn't working anymore since yesterday. Before that it did just fine. Though my PC shows a massage an external hard drive is plugged, and I can find it in the device manager, I am not able to access my files with the windows explorer. I tried searching for a solution and one was to go to the driver management and change some things over there but I can't find my hard drive there, remarkably.
I added some screenshots to simplify the problem.





Also, I downloaded WD Drive Utilities and the program does recognize the hard drive. I am even able to scan my hard drive in order to find some issues but it says it is completely working properly.
Btw, the F: Drive you see in the 3rd picture is my USB stick, not my external Hard Drive.

Hopefully someone is able to help.
Thanks in advance for your replies!

Kind regards,
Harm
Reply to Harm_1
7 answers Last reply Best Answer
More about external hard drive working recognized device manager drive manager
  1. Does the disk show up in the diskmanager on another pc?
    Reply to Vic 40
  2. <Needless quote removed by moderator>

    Can't you just add the hard drive by using 'Device manager?'
    Reply to informatics_guy
  3. Vic 40 said:
    Does the disk show up in the diskmanager on another pc?


    Nope, it does not.
    Reply to Harm_1
  4. Best answer
    @Harm_1, you need to show us the COMPLETE window. I see a device "ESD-USB ( F: )" in the upper window, but because you didn't expand the lower there's no telling whether or not it appears there.

    Question, did you go and manually assign a drive letter to this WD device? If so it might very well be conflicting with another device, and therefore invisible.
    Reply to ex_bubblehead
  5. ex_bubblehead said:
    @Harm_1, you need to show us the COMPLETE window. I see a device "ESD-USB ( F: )" in the upper window, but because you didn't expand the lower there's no telling whether or not it appears there.

    Question, did you go and manually assign a drive letter to this WD device? If so it might very well be conflicting with another device, and therefore invisible.


    Hi,

    F: is my other USB that is plugged in my pc (which works perfectly fine), it is not the 'WD My Password'.
    Also, I did not manually assign a drive letter to the device, I had never issues with it until now so never needed to manually assign anything.
    Reply to Harm_1
  6. ex_bubblehead said:
    @Harm_1, you need to show us the COMPLETE window. I see a device "ESD-USB ( F: )" in the upper window, but because you didn't expand the lower there's no telling whether or not it appears there.


    Well, looks like you were right. Scrolling down did do the job for me after all, I am now able to see the Hard Drive.
    Thanks for the solution!
    Reply to Harm_1
  7. You needed to assign a letter? So you can access it again ...
    Reply to Vic 40
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