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Black Screen during games with Particle Effects and during FurMark 1080 Stress Test

PC Components:

So while playing games, I have been getting a black screen which forces me to shut down the system manually. Sometimes if I simply press the shutdown button it will do a proper shut down, but most of the time this doesn't work and I need to do a "hard shutdown" by holding down the power button for a few seconds.
I have recently realized that this occurence is mostly tied to particle effects in games (Such as using magic or gaining souls in dark souls 2 or the various particle effects in orcs must die 2). Even though I have pin-pointed the problem, I still do not have a solution, nor can I find a post with this same problem that has a solution, so I hope I can collectively get some good ideas for this on what to try and what might be the problem.
I would also like to say, that I couldn't find a good way to log information just before the crash, so if there are some programs out there that could help me do that I would certainly be open to trying them. From what I have seen from my AI Suite all of the Temps never rise above 50 C and usually hover in the 30s or close to 40 C

Here is a list of the things I have attempted to try so far to help remedy the situation (to no avail):

Unfortunately I don't have any spare graphics cards, RAM, or a PSU sitting around, so I have no way of switching out parts if that is the issue. I am hoping that this isn't a hardware problem (or at least a hardware problem that requires me to switch out parts), but not like I have any say in the matter lol.

Any help / suggestions are appreciated.

***Update 04/02/2017:***
Sorry for not updating sooner and Thank You for the suggestions. I ran HWInfo and saved the info to a .csv file.
Here is the link: https://drive.google.com/open?id=0Bz28x8zZfVmVNkNEZ3BRUTA0c28
The .csv file should cover the computer running at idle. Then running at prime 95 for maybe 10 seconds, just to see how much power my cpu takes up while it is doing intensive calculations. Finally, at the end I ran unigine heaven 4.0 on medium until it crashed. I am not sure how long after the crash the log stopped, but I waited a good 30 seconds until manually shutting off the computer.
I have managed to get a hold of a power supply from a friend. It is a corsair GS600 , so it is rated 150 W lower than my current 750 W PSU, but seeing as, from what I am seeing, I can't even get up to 300 W according to the HWInfo, I would think 600 W should cover it. I also took the time to run my build through a few PSU TDP calculators and they typically ranged from 500 - 600 W so that should be good.
I don't know if the HWInfo could tell me anything else though about the crash, so if someone could take a loot at it and let me know what they think I would appreciate it.
I will go ahead and test out the 600 W PSU in my build tomorrow and report back any results.

***Update 04/03/2017:***
So I switched out the PSU to the Corsair 600 W PSU and still have the same problem.
I have a link to my HWInfo stats for that run here: https://drive.google.com/open?id=0Bz28x8zZfVmVcUpTN0Ixa0p4d0U
So looking more closely at the stats from the two HWInfo files I found that at the end of each file, before the crash my GPU temperature jumped from around 40 C all the way to 100 C in a matter of seconds. The GPU is obviously overheating, and since I have already tried this out on two different PSUs I think I can say with a fair bit of certainty that my problem is not coming from the PSU.
I also visually confirmed that my GPU fans were indeed spinning the whole time, so that wasn't the issue.
I would never have found out about this without the help of HWInfo, so thanks a lot RaDiKaL_ for the suggestion.

My next question would be, is my GPU problem fixable? If I simply apply new thermal paste to the unit would everything be ok, or is this problem more serious?

Thanks

***Update 04/07/2017:***
SOLVED!!
I am fairly sure I solved my issue by simply applying new thermal paste to my GPU. I cleaned off the old thermal pad on my ASUS Direct Cu II GTX 670 with 91% Isopropyl Alcohol and some paper towels. I then applied Arctic MX 4 using the "Pea-Sized Dot" method in the middle of the GPU and put the card back together. I tested with some gameplay is Dark Souls 2 and I had an average temperature reduction of 37.5 C !! That was even with the temperature spikes to over 100 C that I used to get when obtaining boss souls and shooting magic. Looking at the temps, I honestly can even definitively say that I saw a rise in temperature during those moments this time around, it just hovered around 42 C the whole time during gameplay. For good measure I also applied the Arctic MX 4 to my CPU using the "X-Method" to replace the 5 year old Arctic Silver 5 application I had on it. I saw a 10 C drop in my CPU temperature and a 10 C drop to my overall component temperature during gameplay.
I still have to swap back my other PSU into my computer, but I am certain that the PSU had nothing to do with my issues at this point. If for some reason I start having issues again, due to the swap I will do another update, but this is probably the last one.
Thanks again goes to RaDiKaL_ for the suggestion of using HWInfo.

Bottom Line to those with similar issues: Download HWInfo and run a log to a .csv during gameplay (or whenever the problem usually occurs) to help diagnose what issues your computer has with info from the sensor readouts it gives you. If you crash the .csv should stop and save automatically; look towards the end of the time-line on the .csv file to see if anything abnormal stands out, which in my case it was the 100 C + readings I was getting off of my GPU. My fix, as stated, was just applying new thermal paste to my GPU and it fixed my issue.

Hope someone else finds this helpful
5 answers Last reply Best Answer
More about black screen games particle effects furmark 1080 stress test
  1. You can use HWInfo to log all the data necessary while gaming until it crashes, lots of possibilities that with all the info this software provides we could determine what's the problem.
  2. I ran into similar issues with a faulty PSU. And judging from your description the problems seem to be occurring when there is a lot of CPU and GPU load such as the particle effects point to a similar situation. In my case i had a good 650W PSU which was powering an AM3 960e build with a R6950. The machine would start just fine and you could even start a game but within a minute or so the device would black screen and most often a hard reset would be needed to wake it up.

    If the problem is overheating you should see that with HWInfo and the likes.
  3. Best answer
    I am fairly sure I solved my issue by simply applying new thermal paste to my GPU. I cleaned off the old thermal pad on my ASUS Direct Cu II GTX 670 with 91% Isopropyl Alcohol and some paper towels. I then applied Arctic MX 4 using the "Pea-Sized Dot" method in the middle of the GPU and put the card back together. I tested with some gameplay is Dark Souls 2 and I had an average temperature reduction of 37.5 C !! That was even with the temperature spikes to over 100 C that I used to get when obtaining boss souls and shooting magic. Looking at the temps, I honestly can even definitively say that I saw a rise in temperature during those moments this time around, it just hovered around 42 C the whole time during gameplay. For good measure I also applied the Arctic MX 4 to my CPU using the "X-Method" to replace the 5 year old Arctic Silver 5 application I had on it. I saw a 10 C drop in my CPU temperature and a 10 C drop to my overall component temperature during gameplay.
    I still have to swap back my other PSU into my computer, but I am certain that the PSU had nothing to do with my issues at this point. If for some reason I start having issues again, due to the swap I will do another update, but this is probably the last one.
    Thanks again goes to RaDiKaL_ for the suggestion of using HWInfo.

    Bottom Line to those with similar issues: Download HWInfo and run a log to a .csv during gameplay (or whenever the problem usually occurs) to help diagnose what issues your computer has with info from the sensor readouts it gives you. If you crash the .csv should stop and save automatically; look towards the end of the time-line on the .csv file to see if anything abnormal stands out, which in my case it was the 100 C + readings I was getting off of my GPU. My fix, as stated, was just applying new thermal paste to my GPU and it fixed my issue.

    Hope someone else finds this helpful
  4. Glad to see you could pinpoint the issue, I wonder what max temp is now reaching your GPU.

    That sudden scale from around 40ºC to over a 100ºC in a matter of seconds is however strange, could be some driver issue or even a BIOS problem in your GPU, leading to some issue handling particle calculations, something to keep an eye on it.
  5. RaDiKaL_ said:
    Glad to see you could pinpoint the issue, I wonder what max temp is now reaching your GPU.

    That sudden scale from around 40ºC to over a 100ºC in a matter of seconds is however strange, could be some driver issue or even a BIOS problem in your GPU, leading to some issue handling particle calculations, something to keep an eye on it.


    I thought that I had a driver issue before I knew the card was overheating, which is why I updated the vBios on the GPU, the Bios on my MB, and both updated my Bios to the latest version and backrolled it to a version posted on Asus' site. I did this all before I even posted onto the forum, but at the time I couldn't see any noticeable effect. Before my average temps were ~40 C idle and ~79 C in game, with the 100 C spikes during the particle effects scenarios. Now I am around 29 C idle and ~42 C in game with no noticeable spikes in temperature.
    If I start seeing those 15 - 20 C spikes in temperature during certain parts of gameplay, I would certainly think that there could be a driver or bios issue, but that is not what the data is showing anymore.

    Thanks though, I really appreciate all the help and I will definitely keep an eye on my temps going forward.
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