how to remove the screen

when i switch my laptop on, the name accer appears and the it kinda loads but then it only ends up at the screen stating "your pc ran into a problem and needs to restart.We just collecting some error info and then we"ll restart for you" then it switchs of and the name accer appears again then again over and over. what can i do and i dont have the windows disc
Reply to leeeeepz
3 answers Last reply Best Answer
More about remove screen
  1. If you are on windows 10 try booting into recovery and rolling back an update.
    Reply to nathanstrainrocks
  2. nah im using windows 8.1
    Reply to leeeeepz
  3. Best answer
    I believe that you can still roll back an update.
    Reply to nathanstrainrocks
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