Great PC Build has Terrible Performance

I had my PC built by CyberPowerPC in June, and this computer has always had pathetic FPS compared to what it should be having. For instance, I have a friend who has an i7-6700k and a 980ti, doesnt overclock, and gets 200+ FPS on CSGO and can play GTA V with no fps problems. For me, I get 100 FPS on CSGO and the lag and stutters on GTA V are so bad I can't even play it (average FPS in that game is anywhere from 15-30 everywhere except where I spawn). Even when I OC my cpu and/or GPU, nothing changes FPS wise. Before I contact CyberPower or someone else to have it looked at I wanted to see if anyone here could help me figure out why this thing runs so slow.

I've also decided that if i cant fix my problem im either going to get an extra CPU or another GPU to have dual graphics cards.

My specs are as follows:

Intel® Core™ Processor i7-6800K Six-Core 3.40GHz 15MB Intel Smart Cache LGA2011-V3
240GB Intel 540s SSD + 2TB SATA III Hard Drive Combo
64 GB DDR4 3000MHz Quad Channel Memory
GIGABYTE GA-X99 Phoenix SLI RGB, Wi-Fi 802.11 AC, USB 3.1 Type-C, Dual Intel GbE LAN, 4x
800 Watts - Standard 80 Plus Certified Power Supply - SLI/CrossFireX Ready
GeForce® GTX 1080 8GB GDDR5X
Windows 10 64 bit
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  1. Best answer
    Take a look at things via your computer's built-in tools.

    First take a look at the Event Viewer logs. You may find them full of some error codes or warnings that represent a degraded system. Right click the errors for more details and research (google) accordingly.

    And then apply other tools: e.g., Task Manager, Performance Monitor, and Resource Manager. Even Task Scheduler.

    Boot as normal and note what all is running and the resources being used. Check applications, services, processes.

    Then disable as much as you can from startup. No overclocking. Reboot.

    Again note what all is running and the resources being used.

    Start adding back applications one by one while watching the resources. Try to find one or more applications, services, processes, that are demanding or using a high amount of some resource.
  2. CyberPowerPC isn't the best company; It wouldn't hurt to get your head in there and take a look for yourself. I've had personal experience, and they left one of my case fans unplugged! Basically, ensure nothing's loose or unplugged, and it wouldn't hurt to re-seat anything you suspect was put in the wrong way.
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