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Ubuntu 16.04 installation failure without error message or crash on Acer Aspire v5 591g

I recently purchased an Acer Aspire v5 591g laptop. The specs I know for this model are:

Intel core i7-6700HQ @ 2.6 ghz

NVIDIA Geforce GTX 950m

8 GB DDR4 memory

128 GB Kingston SSD

1 TB Toshiba HHD

Preinstalled with Windows 10 Home

I wasn't able to find anything more specific or information about the other hardware.


I attempted to install Ubuntu 16.04 via a bootable usb I created using the information at this (https://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows) on the Ubuntu homepage. The usb was created under Windows 7 on an 8 GB USB 2.0 flash drive. In order to use it, I disabled secureboot in the BIOS and changed the boot order such that USB drives had precedence. I was required to make a master password for the BIOS, that I cannot remove.

The installation was "successful", but would not boot.

Prior to the installation, I selected the option to erase Windows 10 from the SSD and replace it with Ubuntu 16.04. At various points the "continue" button prior to installation was grayed out for no given reason, such as when I selected "install third party software", which blanked out the "continue" button the next page for all installation options. Additionally, the name I wanted to give the laptop wasn't allowed as it "already existed on the network" when I know it did not. It would appear that anything that was not the default option was met with a grayed out "continue" button.

During the installation, everything seemed to be working fine, though it was pretty fast; less than 10 minutes. No errors were thrown and the installation completed, and prompted me to restart the laptop. On doing so, it booted back into the flash drive, showing the boot options for it. I powered off the laptop, removed the drive, and on reboot was informed there was bootable media.

On a second installation attempt, the same thing happened; "continue" buttons were grayed out, albeit on different pages, no error was thrown during the installation, and upon rebooting (again booting into the flash drive and powering down) I was again informed there was no bootable media. Additionally: during the second installation, one of the options was "install Ubuntu 16.04 alongside Ubuntu 16.04", suggesting that the files were at the very least present on the SSD.

I'm fairly new to Linux, and have no idea where to go from here.
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  1. Additional information:

    here is the pastebin output of running boot-repair on the usb.

    http://paste2.org/xKcw4Y47

    This is the second time I have run boot repair, and neither time worked. The laptop boots to a screen saying that the boot device is missing, and to please insert recovery media.

    The only option present in the BIOS boot menu is the Windows Boot Manager.
  2. Best answer
    Solution:

    Activate secure boot in the BIOS. Then, under UEFI settings, select grub2x64.efi as an allowable database. Reboot the machine and reenter the BIOS; grub2x64 will now be a boot option and can be placed above the Windows Boot Manager. The computer will boot into grub2 and ubuntu can be entered from there.

    Taken from: http://askubuntu.com/questions/627416/acer-aspire-e15-will-not-dual-boot
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