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EVGA power supply RMA question.

Hi,

i recently purchased an EVGA power supply that went out on me after a few days, i sent in an RMA and they replied back with their shipping address ect..

My question is, do i send them the unit only (no extra cords) or send them everything it came with? I've never done this before was hoping someone has :p.

thank you
4 answers Last reply Best Answer
More about evga power supply rma question
  1. Everything, cables, manual, etc.
  2. You must send everything , make it as close to purchase condition as you can.

    Shipping Method

    You are free to use the shipping method and courier of your choice. EVGA recommends UPS and FedEx.
    EVGA recommends you obtain delivery confirmation and a tracking number for your shipment so you have proof of delivery.
    Insurance is highly recommended, but is optional, and may allow you to file a claim in the event of a lost or damaged shipment.
    EVGA is not responsible for any local customs charges. You are responsible for the cost of shipping the product to EVGA, including any import duties.
    Products received in any type of shipping envelope or soft packaging material will be immediately rejected.

    EVGA.COM
  3. SR-71 Blackbird said:
    You must send everything , make it as close to purchase condition as you can.

    Shipping Method

    You are free to use the shipping method and courier of your choice. EVGA recommends UPS and FedEx.
    EVGA recommends you obtain delivery confirmation and a tracking number for your shipment so you have proof of delivery.
    Insurance is highly recommended, but is optional, and may allow you to file a claim in the event of a lost or damaged shipment.
    EVGA is not responsible for any local customs charges. You are responsible for the cost of shipping the product to EVGA, including any import duties.
    Products received in any type of shipping envelope or soft packaging material will be immediately rejected.

    EVGA.COM


    It just kinda threw me off cause they sent me this email and my friend said send everything aswell. -

    -Keep all your accessories as you will only be receiving a product in return.-

    Please do not send in the following: Power Cables, Power Cords, Posters, Games, T-shirts, I/O Shields, I/O Covers, CPU cooler Adapters and Brackets, Adjustment Tool, Weights, DVI to VGA Adapters, HDMI adapters, DMS cables, Low-Profile Brackets, Case Badges, Graphics Card Backplates that were purchased separately as an accessory or given through a promotion, Stickers, Manuals, CD's and original box packaging.
  4. Best answer
    They have changed it then , they use to want everything back just in case there was an issue with the cables.
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