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Kingston Hyperx cloud 2 usb adapter stopped working

Kingston Hyperx cloud 2 usb adapter stopped working during use tonight. Started getting fuzz and feedback while my computer no longer recognized it as an option. Headset worked on its own however usb adapter lost on/off light for 7.1 and no audio in or out. Tried on multiple computers to no avail. I think it is shorted or a wire is loose, anyone else have this issue?
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    I had some high tone crackling issues with the pre-order adapter, but kingston was very quick and understanding in their replacement (got it, a 3.5 cable, and an XL mousepad too). I would contact kingstons support for an RMA.
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