Chkdsk gets stuck at 55% how to fix a extertnal drive that won't read now

I have a ClickFree 640GB. It is partitioned into two drives. The "F:
" drive is what I have used as my external storage for files and music. I took it to a friend's home to download a video and she has a PC. At first the F drive wouldn't show up and then it did. She was able to download the videos and then when i got home my MAC wouldn't find the F drive. I tried running some basic tests and then needing to change the partitioning space, decided maybe if I did that the drive would become recognizable. Party foul. Now I can't do anything with it. When reallocating the drive space there was an error. Can you help please? Every damaged partition software I've tried (minidisc, paragon, recuva and command prompt chkdsk) all get stuck mid-process. here is what I get to in command menu : Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Dave>chkdsk F: /x
The type of the file system is NTFS.

CHKDSK is verifying files (stage 1 of 3)...
328704 file records processed.
File verification completed.
1027 large file records processed.
0 bad file records processed.
0 EA records processed.
58 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
55 percent complete. (327431 of 408224 index entries processed)

any help would be SO appreciated!!!
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  1. Best answer
    Welcome, Natalie!

    I'd strongly recommend you use the external HDD's brand-specific diagnostic tool from the manufacturer's official website and use it to check up on the health and S.M.A.R.T. data of the drive. If you cannot find it, you can refer to some third-party testing tool suggestion from the forum. I'd also suggest you attempt to plug the hard drive using a different USB cable and see if that will help you detect it properly.

    I'm afraid that you might be dealing with a failed drive and tampering with the data using third-party retrieving tools might potentially do more harm than good.

    Keep me posted with the S.M.A.R.T. results.
    Good luck!
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