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Screen freezing and buzzing sound while playing games (new PSU and GPU)

Lenovo desktop specifications:

I recently added a AMD Radeon R7 370 and a Corsair 500W PSU* to my Windows 10 (upgraded from Windows 8.1)** Lenovo desktop. The original desktop specifications are below:

Processor 3.5 GHz AMD A10 7800 (3.9 turbo)
RAM 8GB DDR3
Hard Drive 1 TB
Graphics Coprocessor AMD Integrated ATI Radeon R7
Item model number 90BG0002US
Processor Brand AMD
Processor Count 1

I am using AMD's drivers that came with the card (from August 2015).*** When playing games, the computer freezes and the speakers make a buzzing sound. I have left it in this state for over 15 minutes, and eventually have to manually power off. Occasionally Windows Reliability shows me hardware errors in connection with the crash, but often not, and just a notice saying it was shutdown improperly. The hardware errors that I do get some of the time are Kernel 141 and 117.

I ran GPU-Z to monitor temp. etc. The one time it has crashed since monitoring the temp was at 66 C and the load had been near 100% for a while, at no time prior to crashing was it running above 66 C, so maybe this is heat/load related but I've read posts suggesting is should be able to withstand that temperature.

I ran a Windows10 memory test which found no problems.

*The Lenovo motherboard uses a 14 pin connector, so I am using a 24pin to 14 pin adapter cable for the PSU to motherboard connection. No idea whether this may be problematic.
**After upgrading to Windows 10 last summer and using my R7 integrated graphics, I would occassionally get a BSOD, that problem no longer occurs while using the R7 370, but it could all be interrelated I suppose.
***When i upgrade to the latest AMD drivers, I get an entirely different problem. The freezing still occurs as described, but when I power off and power back on, the display will not turn on. Eventually when I disconnect the R7 370 and reconnect to the integrated graphics, turn it off and on a few times, it eventually restarts and I have to revert to the older drivers before going back to the R7 370.

Any thoughts as to whether this is faulty GPU related, power related, or otherwise, would be helpful.
4 answers Last reply Best Answer
More about screen freezing buzzing sound playing games psu gpu
  1. Most likely issue is the power supply (especially with that adapter on it), followed by a bad video card, then motherboard issues.
  2. hang-the-9 said:
    Most likely issue is the power supply (especially with that adapter on it), followed by a bad video card, then motherboard issues.


    When you say power supply, do you think the power supply is insuffiicent for the components when running games, or just that the use of the adapter may be causing problems? I'll note that the 14 pin to 24 pin adapter cable is between the power supply and the motherboard, and the card has its own 6 pin power connector with the PSU, I haven't noticed any of these problems when not running the Radeon R7 370 and just using the R7 integrated graphics, although I haven't tried running games at high intensity with just the APU to see if the problem would persist.

    Any further thoughts would be appreciated.
  3. Best answer
    chummel87 said:
    hang-the-9 said:
    Most likely issue is the power supply (especially with that adapter on it), followed by a bad video card, then motherboard issues.


    When you say power supply, do you think the power supply is insuffiicent for the components when running games, or just that the use of the adapter may be causing problems? I'll note that the 14 pin to 24 pin adapter cable is between the power supply and the motherboard, and the card has its own 6 pin power connector with the PSU, I haven't noticed any of these problems when not running the Radeon R7 370 and just using the R7 integrated graphics, although I haven't tried running games at high intensity with just the APU to see if the problem would persist.

    Any further thoughts would be appreciated.


    Issue maybe with power to the card, or to the motherboard. There is power fed to the card and every component through that motherboard connection, not just from the plug the card has connected to it directly. You'll have to test things with another system, if the card works fine in another system, you may need to change motherboards to one with a standard connection and see if that works, or test the power supply in another system also to make sure that it's functioning.
  4. I have removed the Radeon R7 370 and run the computer with the Corsair CX500 PSU (500W) with no noticeable problems for a few days. So my thinking is that either A) it's a GPU hardware problem; or B) a PSU problem when powering the GPU at high wattage. I'm going to try a different PSU and see if that changes anything.

    Thanks for your input
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